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About

Gastroenterology and Hepatology in New York, NY provides care for digestive and liver conditions, including colonoscopy screening, advanced endoscopic procedures, and treatment for conditions such as inflammatory bowel disease, liver disease, and pancreatic disorders. The clinic offers in-person and video visits at multiple locations and features state-of-the-art technology including AI-assisted colonoscopy and capsule endoscopy.

Clinic Type

Gastroenterology

Address

—

Phone

646-962-4000

Email

mmprc@med.cornell.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Advanced Endoscopic Procedure
  • Center for Alcohol and Liver Medicine (CALM)
  • Colonoscopy (Colon Cancer Screening) | Online Colonoscopy Scheduling
  • DIGEST Program (Upper GI Disease and Motility)
  • Gastrointestinal and Liver Women's Wellness (GAL-WELL) Program
  • Innovative Center for Health and Nutrition in Gastroenterology (ICHANGE)
  • Irritable Bowel Syndrome (IBS)
  • Metabolic Dysfunction-Associated Steatotic Liver Disease (MASLD)
  • Nutritional Disorders
  • Polycystic Liver Disease (PLD)
  • Small Bowel and Celiac Disease Program
  • The Pancreas Program
  • Ulcerative Colitis and Crohn’s Disease (IBD)
  • Viral Hepatitis

Technology & Equipment

  • AI-assisted detection
  • Endoscopy

Insurance & Payment

—

Languages Spoken

  • English

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD: 5.0/5 (96 ratings)
  • Healthgrades: 4.6/5 (49 ratings)
  • Dr. Loria's website: 4.96/5 (301 reviews)
  • Dr. Ascunce's website: 4.94/5 (341 reviews)
  • Birdeye (Weill Cornell Medicine): 2.3/5 (10 reviews)
  • Zocdoc: 4.92/5 (1447 reviews)

Patients praise

  • excellent bedside manner and attentiveness
  • thorough and clear explanations of medical conditions and procedures
  • professional, knowledgeable, and caring medical care
  • efficient scheduling and Punctuality in some practices
  • patients feeling comfortable and listened to during visits

Common complaints

  • unprofessional or rude office staff and scheduling departments
  • difficulties with communication and follow-up on test results
  • billing disputes and confusion over office visit classifications
  • perceived lack of patient-centered care or being rushed during consultations

"I had put off a colonoscopy far too long and was quite nervous but Dr. Pacheco and team were amazing! I highly recommend as I haven’t felt that cared about by medical specialists in a long time."

— WebMD patient review for Dr. Paulo Pacheco

"The scheduling department at this hospital-- is rude and unprofessional. How are you explaining the situation to a representative and when she tells you can have an office visit or video visit? You choose one- and then she says nothing"

— Birdeye review for Weill Cornell Medicine Division of Gastroenterology & Hepatology

"I went to Dr Gutierrez with high hopes, but I am very disappointed. I felt like she was not really listening to me and her responses seemed "scripted"."

— Vitals review for Dr. Alexandra Gutierrez

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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New York Gastroenterology Associates (NYGA) is an independent gastroenterology practice serving the New York City area for over 25 years. Key points: - Services: Comprehensive gastroenterology care; recognized as a top IBD (inflammatory bowel disease) program. Affiliations with ambulatory surgery centers, an in-house pathology lab, and a sponsor-affiliated clinical research program. - Locations: Five offices across New York City, including the HQ at 311 E 79th St, NYC, and additional addresses on the Upper East Side and Midtown. - Contact: main phone numbers 646-419-4947 and 212-996-6633; email contact@nygahealth.com. - Other: Active in clinical research and committed to patient-centered care and operational excellence.

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