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About

Internal Medicine Associates Primary Care NYC is Mount Sinai Health System's primary care practice on the Upper East Side in New York, NY, serving nearly 23,000 patients. The practice offers preventive medicine, chronic disease management for conditions like diabetes and hypertension, new patient visits, follow-ups, urgent appointments, and telehealth visits. It also operates the Center for Post-COVID Care, providing care for adults with long COVID including neuropsychology evaluations for brain fog, care coordination, and clinical trial opportunities.

Clinic Type

Internal Medicine

Address

Marie-Josée and Henry R. Kravis Center for Advanced Medicine, 17 East 102nd Street, 3rd and 7th Floor, New York, NY 10029

Phone

212-659-8551

Email

PostCovidCareIMA@mountsinai.org

Opening Hours

Monday 8:30am - 7:00pm; Tuesday 8:30am - 7:00pm; Wednesday 8:30am - 7:00pm; Thursday 8:30am - 7:00pm; Friday 8:30am - 4:00pm; Saturday 9:00am - 1:30pm

Telehealth

Available

Emergency Care

Emergency care not specified

Services Offered

  • Primary care
  • Preventive medicine
  • Chronic disease management (e.g., diabetes, hypertension)
  • Telehealth visits
  • New patient visits
  • Follow-ups
  • Urgent appointments
  • Post-COVID care
  • Neuropsychology evaluations (for long COVID brain fog)
  • Care coordination
  • Clinical trials recruitment for long COVID

Technology & Equipment

  • Telehealth
  • Post-COVID care center
  • Clinical trial opportunities (long COVID)

Team

  • Unnamed Mount Sinai Internal Medicine Associates team, Academic internists; Mount Sinai Health System — Primary care physicians, internists, nurse practitioners, residents, support staff

Insurance & Payment

  • (not explicitly listed in provided text)

Phone scheduling, In-person billing, Pay My Bill (Mount Sinai), Telehealth billing options may apply, (not explicitly listed in provided text)

Languages Spoken

  • (not explicitly listed in provided text)

FAQs

What services does IMA offer?

Primary care, preventive medicine, chronic disease management, telehealth, new patient visits, follow-ups, urgent appointments, Post-CCOVID care, and clinical trials related to long COVID.

How to schedule an appointment?

Please call to schedule an appointment (212-659-8551) or email appropriate contacts like PostCovidCareIMA@mountsinai.org for Post-COVID care inquiries.

How do I schedule an appointment?

Please call to schedule an appointment. We offer new patient visits, follow-ups, urgent appointments and telehealth visits.

What is the address for Internal Medicine Associates?

Address: Marie-Josée and Henry R. Kravis Center for Advanced Medicine 17 East 102nd Street 3rd and 7th Floor New York, NY 10029

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 2.4 out of 5 stars (76 reviews)

Patients praise

  • Specific individual doctors praised for professionalism and bedside manner
  • Helpful medical assistants and nursing staff
  • Ease of booking via online platforms like ZocDoc

Common complaints

  • Long wait times and poor time management
  • Difficulty reaching staff or scheduling appointments
  • Issues with billing, payments, and administrative organization
  • Reports of rude or unprofessional front desk staff
  • Concerns regarding medical negligence or unnecessary testing

"No online portal for payments, no one from the billing team has picked up the phone for months. I'm going to have to get a checkbook in order to not get sent to collections over $50."

— Birdeye (Manhattan Internal Medicine Associates)

"This is the worst doctors office in Manhattan. They make you wait for 2 hrs from the time of your appointment. They are rude and unprofessional."

— Unilocal (Manhattan Internal Medicine Associates)

"Very caring knowledgeable doctor who took more time than any doctor I've ever seen, and I've had a lot!"

— ZocDoc (Manhattan Internal Medicine Associates)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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