One Medical
Primary Care • New York, NY
About
One Medical operates primary care offices in the New York City area offering longer appointments with compassionate providers. Services include primary care, mental health, chronic conditions management, pediatrics, urgent concerns, wellness and prevention, and LGBTQ care, with options for virtual visits and 24/7 video chat access.
Clinic Type
Primary Care
Address
New York City area One Medical offices (NYC)
Phone
415-523-6317
techsupport@onemedical.com
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Available
Services Offered
Insurance & Payment
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Languages Spoken
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Current Offers
New patient special
FAQs
What services does One Medical NYC offer?
Primary care with longer appointments, mental health, chronic conditions management, urgent concerns, wellness and prevention, pediatrics, LGBTQ care, and more.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Yelp (Bryant Park): 3.2/5 stars (154 reviews)
- Yelp (Flatiron): 3.5/5 stars (63 reviews)
- Birdeye (Wall Street): 4.4/5 stars (84 reviews)
- Birdeye (Upper East Side): 4.3/5 stars (35 reviews)
Patients praise
- Modern, clean, and relaxing office environments
- Punctual appointments and efficient check-in processes
- Professional and kind medical and office staff
- Convenient access to a variety of integrated services and multiple locations
Common complaints
- Difficulty scheduling appointments with specific doctors, often resulting in care from a PA or NP instead
- Communication issues, particularly regarding appointment cancellations and follow-up on referrals or medical requests
- Perceived decline in service quality over time, with some users citing a focus on profits over patients
"Profits over patients. It's like having a second insurance company denying you care. They up-sell and under-deliver."
— Birdeye Review (Wall Street)"One Medical in New York City stands out as a stylish, modern choice for comprehensive healthcare... Neighbors highlight that appointments are always on time, with doctors who genuinely take their time."
— Nextdoor PageSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Montefiore Health System and Amazon One Medical Accelerate Access to Coordinated Primary and Specialty Care In Westchester | Montefiore Einstein — Jun 9, 2026
- Nancy F Kahn, MD, Primary Care, New York, NY | CUIMC/Harkness Pavilion — Jul 8, 2026
- Montefiore Health System Expands Partnership with Amazon One Medical | Montefiore Einstein — Nov 13, 2025
- Montefiore Einstein Advanced Care in Westchester to include One Medical office - Westfair Communications — Jun 29, 2026
- Weill Cornell Medicine Launches Next-Generation Primary Care Practice in Midtown Manhattan — May 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
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