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One Medical operates primary care offices in the New York City area offering longer appointments with compassionate providers. Services include primary care, mental health, chronic conditions management, pediatrics, urgent concerns, wellness and prevention, and LGBTQ care, with options for virtual visits and 24/7 video chat access.

Clinic Type

Primary Care

Address

New York City area One Medical offices (NYC)

Phone

415-523-6317

Email

techsupport@onemedical.com

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available

Services Offered

  • Everyday care
  • Virtual care
  • Kids/ pediatrics
  • Urgent concerns
  • Wellness and prevention
  • Chronic conditions
  • Mindset
  • LGBTQ care
  • Primary care
  • Mental health
  • Family medicine

Insurance & Payment

—

Languages Spoken

—

Current Offers

New patient special

FAQs

What services does One Medical NYC offer?

Primary care with longer appointments, mental health, chronic conditions management, urgent concerns, wellness and prevention, pediatrics, LGBTQ care, and more.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (Bryant Park): 3.2/5 stars (154 reviews)
  • Yelp (Flatiron): 3.5/5 stars (63 reviews)
  • Birdeye (Wall Street): 4.4/5 stars (84 reviews)
  • Birdeye (Upper East Side): 4.3/5 stars (35 reviews)

Patients praise

  • Modern, clean, and relaxing office environments
  • Punctual appointments and efficient check-in processes
  • Professional and kind medical and office staff
  • Convenient access to a variety of integrated services and multiple locations

Common complaints

  • Difficulty scheduling appointments with specific doctors, often resulting in care from a PA or NP instead
  • Communication issues, particularly regarding appointment cancellations and follow-up on referrals or medical requests
  • Perceived decline in service quality over time, with some users citing a focus on profits over patients

"Profits over patients. It's like having a second insurance company denying you care. They up-sell and under-deliver."

— Birdeye Review (Wall Street)

"One Medical in New York City stands out as a stylish, modern choice for comprehensive healthcare... Neighbors highlight that appointments are always on time, with doctors who genuinely take their time."

— Nextdoor Page

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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