Mount Sinai Hospital
Urology • New York, NY
About
Mount Sinai Department of Urology (Mount Sinai Health System) offers comprehensive urological care in New York City, with a strong emphasis on robotic and minimally invasive procedures for prostate, kidney, and bladder cancers. Highlights include: - Large, multidisciplinary team: over 190 urologists on staff; affiliated with Icahn School of Medicine at Mount Sinai. - Leading-edge treatments: robotic surgery, advanced imaging, genomic testing, and personalized cancer care. - Specialized programs: men’s, women’s, children’s, reconstructive, and transgender urology services. - Kidney Stone Center: first of its kind in New York for treatment and prevention. - National recognition: Mount Sinai Hospital ranked No. 18 in the nation for Urology (U.S. News & World Report, 2023-24). - Patient contact: to schedule an appointment, call 212-241-9955 or 212-241-4812. If your goal is locating high-quality urology care in NYC with robust robotic/minimally invasive options, Mount Sinai Urology is a premier choice.
Clinic Type
Urology
Address
The Mount Sinai Hospital, 5 East 98th Street, 6th Floor, New York, NY 10029
Phone
212-241-9955
conciergemembership@mountsinai.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Aggregate): 2.1 out of 5 stars (10 reviews)
- Healthgrades (Dr. Sovrin Shah): 4.1 out of 5 stars (85 ratings)
- Mount Sinai Provider Profile (Dr. Sovrin Shah): 4.7 out of 5 stars (282 ratings)
- Mount Sinai Provider Profile (Dr. Steven M Harris): 4.9 out of 5 stars (294 ratings)
- Mount Sinai Provider Profile (Dr. Avinash K Reddy): 4.4 out of 5 stars (250 ratings)
Patients praise
- High provider-specific ratings for communication and concern for patients
- Clinical expertise and professional backgrounds highly regarded in patient stories
- Some providers described as attentive, thorough, and compassionate
Common complaints
- Complaints regarding administrative staff, reception, and poor internal management
- Reports of understaffing and poor communication regarding appointments
- Individual patient accounts alleging dismissive or rude behavior by specific providers
- Concerns about wait times and lack of follow-up on patient symptoms
"Admin, some staff, and reception lack empathy and a patient-centered approach. There appears to be poor internal management."
— Birdeye Review"When I met with Dr. Shah he was rude, dismissive, and utterly disinterested. ... I left feeling hopeless and discouraged."
— Healthgrades Review (Dr. Sovrin Shah)"It felt like she was treating me, not the condition. It’s important when looking for doctors that you find someone who can step back from the medical and realize that they’re treating a patient, not just a condition."
— Mount Sinai Patient Story (Dr. Vannita Simma-Chiang)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Ashutosh Tewari of The Mount Sinai Hospital, New York, named Honorary Fellow of Royal College of Physicians and Surgeons of Glasgow - News India Times — Jun 8, 2026
- Mount Sinai Becomes First in Metro New York to Deliver Incision-Free, MRI-Guided Prostate Treatment with TULSA-PRO® — Jan 15, 2026
- Mount Sinai becomes first in NYC to deliver incision-free, MRI-guided prostate treatment with Profound’s TULSA-PRO - BioTuesdays — Jan 15, 2026
- Dr. Maria C. Mir Maresma, MD - Urologist in Elmhurst, NY — May 14, 2026
- Loss of Radiation Therapy Clinics Could Widen Cancer Care Gaps Across the United States | Mount Sinai - New York — Jul 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
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