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Clinic Type

Ear, Nose & Throat (Otolaryngology)

Address

1003 Providence Dr., Suite 210, Newberg, OR 97132

Phone

503-537-5620 ext. 2

Email

CHI@providence.org

Opening Hours

Mon - Fri: 7:30 a.m. - 5 p.m.

Services Offered

  • Ear, Nose and Throat
  • Otolaryngology
  • Surgical Specialties
  • Allergy evaluation
  • Breathing issues
  • Chronic cough
  • Deviated septum or crooked nose
  • Dizziness / Vertigo
  • Ear pain / Pressure
  • Ear Tubes / Ear drainage and infections
  • Epistaxis / Nasal Cautery
  • Hoarseness
  • Lesions: oral, throat and nasal
  • Neck cysts / Masses
  • Sinus issues
  • Sore throat / Chronic sore throat
  • Skin lesions / Biopsies
  • Snoring
  • Swallowing issues
  • Thyroid and parathyroid
  • Thyroid cancer
  • Tonsils and adenoids

Team

  • Providence Otolaryngology Team — Clinic team

Insurance & Payment

Languages Spoken

  • English

FAQs

Do I need a referral to be seen?

Yes, a referral from your primary care provider is required before you can be seen at our clinic; tests may be ordered prior to your first appointment.

A referral from your primary care provider is required before you can be seen at our clinic; in many cases, he or she will order tests prior to your first appointment here.

A referral from your primary care provider is required before you can be seen at our clinic; in many cases, he or she will order tests prior to your first appointment here.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Providence Official Website: 4.9 out of 5 stars (clinic level) (436 ratings (clinic level))
  • WebMD/Vitals: 1.0 out of 5 stars (Dr. Michael Wilson) (1-2 ratings)

Patients praise

  • High clinical ratings for specific providers, particularly Nurse Practitioners (e.g., 4.9 average for the clinic)
  • Providers frequently praised for being thorough, knowledgeable, professional, and empathetic listeners
  • Efficient and painless treatment experiences for some patients
  • Positive interactions with medical assistants and clinical staff noted by some reviewers

Common complaints

  • Reports of rude or unhelpful front desk staff/receptionists
  • Concerns regarding billing practices, specifically unexpected high costs for procedures classified as surgeries
  • Difficulty in scheduling appointments or navigating insurance/referral policies
  • Isolated negative clinical experiences, including reports of perceived aggressiveness and lack of efficacy in treatments

"I’ve been a patient of Caitlin Ansel since May 2024 and she is one of my favorite providers. She always listens to my concerns and is very thorough in her care..."

LocalityBiz (patient review)

"Beware of getting steroid injections - they will charge you as if you had a surgery. My $1,000 out the window, and did nothing to help my hearing."

WebMD (patient review)

"The woman who answers the phone is rude... because they don't take my insurance they will NOT see me @ all."

LocalityBiz (patient review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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