Newburgh, NY Medical Center
Family Medicine • Newburgh, NY • 12 locations in Hudson Valley and lower Catskill region locations
Clinic Type
Family Medicine
Address
1200 Route 300, Newburgh, NY 12550
Phone
845.725.0100
noreply@optum.com
Opening Hours
Monday - Friday: 6:30 a.m.-5:30 p.m. Saturday: 7:30 a.m.-1:30 p.m. Sunday: Closed
Telehealth
Available
Emergency Care
Urgent Care on site
Services Offered
Insurance & Payment
—
Languages Spoken
FAQs
What are the hours for urgent care?
Urgent Care: Monday - Saturday: 8 a.m.-7:30 p.m. Sunday: 8 a.m.-5:30 p.m.
Where is Crystal Run Healthcare Newburgh location?
1200 Route 300 Newburgh, NY 12550 United States
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- MedicalRecords.com: 2.6/5 (137)
- US News (St. Luke's Cornwall Hospital): 2/5 (N/A (US News Patient Experience Score))
- Vivian Health (Newburgh Campus): 4/5 (2)
- Birdeye (Epic Heart And Vascular Care): 4.8/5 (386)
Patients praise
- Compassionate, professional, and knowledgeable medical providers and nursing staff
- Positive experiences with specific procedures and surgical care
- Efficient and friendly check-in processes at certain locations
- High satisfaction with clinical outcomes and quality of specialist care
Common complaints
- Difficulties with phone communication, hold times, and reaching staff
- Concerns regarding administrative, billing, and scheduling processes
- Specific complaints about pediatric care and hospital wayfinding/signage
- Perceived lack of urgency or impersonal 'assembly line' care at some facilities
"Do not bring you kids here unless it is a true, time dependent emergency... The only good thing about this hospital was the daytime nurse."
— MedicalRecords.com review of St. Luke's Cornwall Hospital"The doctor/physician assistant I saw was professional, knowledgeable, and listened to all of my concerns with full attention. Other than feeling like I was seen/heard, I did not wait very long to be seen."
— LocalityBiz review of Newburgh Urgent Care (Middletown Medical)"Forget trying to reach anyone on the phone, it's a near impossibility... The only reason I continue to come back is because the care from the providers has been strong."
— LocalityBiz review of Crystal Run Healthcare NewburghSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Hudson Valley Press News: SLCH’s Parking Garage Ribbon-Cutting Ceremony — Jul 9, 2026
- Sarah Manco - Nurse Practitioner in Newburgh, NY — May 14, 2026
- Boy, 5, Airlifted After Near-Drowning In Orange County Pool | Newburgh Daily Voice — Jun 15, 2026
- Dr. Rubinstein Introduces BioRePeel in NY and NJ — May 29, 2026
- WMCHealth Announces Opening of Renovated and Expanded Behavioral Health Unit at MidHudson Regional Hospital, Advancing Hospital’s Behavioral Health Center of Excellence – Westchester Medical Center Health Network — Apr 30, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Newburgh
Summary: The Kaplan Family Pavilion in Newburgh, NY serves as part of Cornerstone Family Healthcare, located at 147 Lake Street, Newburgh (HQ). Cornerstone operates 8 offices nationwide, including several Newburgh locations (290 Broadway, 100 Broadway, 147 Lake Street, and 127 Main Street in nearby towns). The site highlights Cornerstone events such as a 2025 recruiting event at the Kaplan Family Pavilion on Sept 23, 2025 from 4–7 PM. If you’re seeking care or information about this facility, it is part of the Cornerstone network with multiple New York offices and a formal event hosted at the Newburgh pavilion.
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