Newburgh, NY Medical Center - | Crystal Run Healthcare
Internal Medicine • Newburgh, NY • Since 1996 • 12 locations in the Hudson Valley and lower Catskill region locations
About
Crystal Run Healthcare is a multi-specialty medical group based in Middletown, NY, with operations across the Hudson Valley including Newburgh. Key points relevant to “Crystal Run Healthcare Newburgh”: - Organization: Crystal Run Healthcare (part of Optum), private, founded 1996. Public-facing medical practice with 375+ physicians/APCs and 50+ specialties. - Locations: 14 offices across New York’s Hudson Valley region, including the broader Newburgh area footprint (HQ in Middletown; multiple nearby offices such as Goshen, Warwick, Rock Hill). - Services: Medical and surgical specialties across primary and specialty care; focus on transforming health delivery and community well-being. - Contact: Main phone line 845-703-6999; located at 155 Crystal Run Road, Middletown (HQ). Local offices in the Newburgh area include around Rock Hill, Goshen, and Warwick—useful for Newburgh residents seeking nearest Crystal Run location. - Ownership/Affiliation: Part of Optum, Inc.; operates as a multi-specialty group practice with a regional footprint in Newburgh and the Hudson Valley. If you’re specifically seeking a Crystal Run location in Newburgh, you may want to contact the main number or check the site for the exact Newburgh office address and hours, as the company lists multiple Hudson Valley locations rather than a single Newburgh-only center.
Clinic Type
Internal Medicine
Address
1200 Route 300, Newburgh, NY 12550
Phone
845.725.0100
noreply@optum.com
Opening Hours
Mon-Fri 6:30 a.m.-5:30 p.m.; Sat 7:30 a.m.-1:30 p.m.; Sun Closed
Telehealth
Available
Services Offered
Insurance & Payment
—
Languages Spoken
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv: 3.6/5 (9 patients (on Solv))
- BirdEye: 2.4/5 (66 reviews (on BirdEye))
- ZocDoc: 4.44/5 (73 reviews (on ZocDoc))
- Healthgrades: 1/5 (1 review (on Healthgrades))
- WebMD: 1/5 (1 review (on WebMD))
Patients praise
- Efficient online scheduling for some services
- Some providers described as kind, thorough, and professional
- Convenient one-stop multispecialty facility
Common complaints
- Long wait times for appointments and walk-ins
- Complaints regarding unprofessional, rude, or dismissive staff and providers
- Billing issues and difficulties resolving invoicing errors
- Difficulty scheduling appointments and inconsistent communication
- Reports of rushed medical examinations
"Booking an appointment was simple, wait time was lighting fast and staff was kind and the provider was very thorough... I love this Newburgh location."
— Solv Health patient review"Extremely long wait to see the doctor who was argumentative and didn’t want to listen to patients concerns. Such an awful experience here when already feeling terrible."
— BirdEye patient review"BEWARE OF INVOICES....Had a zero balance and just received an untimely invoice with a service date of 2 years old...the personnel in the Billing Dept. refused to give me her full name...and closed door on my face."
— LocalityBiz patient reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Healthcare workers rally for contract | My Hudson Valley — Nov 26, 2025
- Optum negotiating sale of some specialty practices at Crystal Run - Mid Hudson News — Jun 28, 2026
- Optum and Crystal Run Healthcare unveil Cutting-Edge Breast Care and Unified Radiology across the Hudson Valley - Sullivan County Democrat — Aug 1, 2025
- Optum workers picket for ‘fair’ first contract - Mid Hudson News — Jun 22, 2026
- Crystal Run Abruptly Closes OB-GYN Clinic, Leaving Just 1 OB-GYN in Sullivan County - Radio Catskill — May 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Newburgh
Summary: - Cornerstone Family Healthcare is a nonprofit medical group based in Newburgh, NY, offering primary and preventive medical, dental, and behavioral health services to all people. - They operate 8 offices in the Newburgh/Hudson Valley area, with their headquarters at 147 Lake Street, Newburgh, NY 12550. - The organization employs about 400 staff (including 40+ board-certified/board-eligible physicians, dentists, PAs, NPs, and a large nursing/social work team) and serves thousands of patients annually. - Their providers include a range of doctors and specialists; recent additions include ophthalmology (optometry) staffing, and ongoing roles such as Licensed Behavioral Health Counselors, Medical Assistants, Referrals Specialists, Care Managers, and more. - Accreditation: Joint Commission Gold Seal; Patient Centered Medical Home Level III. - How to find a doctor: Visit Cornerstone Family Healthcare’s Newburgh locations (e.g., 147 Lake Street, 290 Broadway, 100 Broadway) or call the main line at (845) 563-8000 to schedule with a physician or provider in Newburgh. You can also view their careers and provider listings on their site.
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