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Pediatrics Primary Care at Crystal Run Healthcare in Newburgh, NY offers primary care for children of all ages through pediatricians, family medicine doctors, nurse practitioners, and physician assistants. The practice provides prevention, wellness strategies, vaccinations, lab work coordination, and specialist care coordination using electronic health records. Crystal Run Healthcare is designated a Level-3 Patient-Centered Medical Home by the National Committee for Quality Assurance.

Clinic Type

Pediatrics (multi-location group)

Address

300 Crystal Run

Phone

845.703.6999

Email

noreply@optum.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Pediatrics Primary Care
  • Pediatric primary care
  • Internal Medicine/Pediatrics
  • Family Medicine
  • Nurse Practitioners
  • Physician Assistants
  • Pediatric care coordination
  • Preventive care
  • Wellness and vaccinations
  • Lab work coordination
  • Care coordination with specialists
  • Electronic health records integration

Technology & Equipment

  • Electronic health records system
  • NCQA Level-3 Patient-Centered Medical Home designation

Team

  • Pediatric primary care team — Pediatrics specialists and staff

Insurance & Payment

—

Languages Spoken

—

FAQs

What services are provided by the Pediatrics Primary Care practice?

Primary care providers manage and coordinate all healthcare needs, including prevention, wellness strategies, health screenings, vaccinations, and lab work.

How do PCPs coordinate care?

PCPs coordinate patient care across office, hospital, or pediatric ICU, with electronic health records linking the patient to specialists for coordinated, timely care.

Is the practice designated as a Patient-Centered Medical Home?

Yes, designated Level-3 by the National Committee for Quality Assurance (NCQA).

Awards & Accreditations

  • Level-3 Patient-Centered Medical Home by NCQA

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Pediatric Care of the Hudson Valley): 3.8 out of 5 stars (19 reviews)
  • Yelp (New Windsor Pediatrics): 2.6 out of 5 stars (5 reviews)

Patients praise

  • Friendly and helpful staff/nurses
  • Knowledgeable and attentive doctors/providers
  • Convenient scheduling, same-day appointments, and weekend hours
  • Effective care and pleasant office atmosphere

Common complaints

  • Administrative errors (specifically regarding USCIS medical forms)
  • Perceived decrease in quality of care and shortened appointment times

"The doctor was outstanding. I was very impressed by how caring, attentive, and knowledgeable she was. ... She addressed all of our concerns thoroughly and made us feel heard and supported."

— Children’s Medical Group (Newburgh, NY) patient review

"She was missing a date on the signature box and the official had to turn me away and get another form from her with all the correct information. I am still waiting on my residency because of her mistake."

— MB Pediatrics patient review

"The entire process from scheduling using text, to Wendy the desk receptionist to the nurse were all the friendliest and nicest people! My boys and I really loved the visit today."

— New Windsor Pediatrics and Family Care patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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