Newburgh, NY Medical Center - | Crystal Run Healthcare
Wellness Clinic • Newburgh, NY • Since 1996 • 12 locations
About
Crystal Run Healthcare is a multi-specialty medical group based in Middletown, NY, with operations across the Hudson Valley including Newburgh. Key points relevant to “Crystal Run Healthcare Newburgh”: - Organization: Crystal Run Healthcare (part of Optum), private, founded 1996. Public-facing medical practice with 375+ physicians/APCs and 50+ specialties. - Locations: 14 offices across New York’s Hudson Valley region, including the broader Newburgh area footprint (HQ in Middletown; multiple nearby offices such as Goshen, Warwick, Rock Hill). - Services: Medical and surgical specialties across primary and specialty care; focus on transforming health delivery and community well-being. - Contact: Main phone line 845-703-6999; located at 155 Crystal Run Road, Middletown (HQ). Local offices in the Newburgh area include around Rock Hill, Goshen, and Warwick—useful for Newburgh residents seeking nearest Crystal Run location. - Ownership/Affiliation: Part of Optum, Inc.; operates as a multi-specialty group practice with a regional footprint in Newburgh and the Hudson Valley. If you’re specifically seeking a Crystal Run location in Newburgh, you may want to contact the main number or check the site for the exact Newburgh office address and hours, as the company lists multiple Hudson Valley locations rather than a single Newburgh-only center.
Clinic Type
Wellness Clinic (multi-location group)
Address
1200 Route 300, Newburgh, NY 12550
Phone
845.725.0100
noreply@optum.com
Opening Hours
Mon-Fri 6:30 a.m.-5:30 p.m.; Sat 7:30 a.m.-1:30 p.m.; Sun Closed
Telehealth
https://www.crystalrunhealthcare.com/telehealth
Services Offered
Insurance & Payment
—
Languages Spoken
—
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Solv: 3.6/5 (9)
- BirdEye: 2.4/5 (66)
- Zocdoc: 4.44/5 (73)
Patients praise
- convenience of one-stop multi-specialty services
- professional and knowledgeable providers in some instances
- ease of online appointment scheduling
- cleanliness of the facility
- efficient care experiences reported by some patients
Common complaints
- long wait times and appointment delays
- unprofessional or rude staff interactions
- concerns regarding billing practices and invoicing errors
- perceived rushed medical examinations
- issues with communication and prescription management
- concerns about inexperienced staff during procedures like blood draws
"Booking an appointment was simple, wait time was lighting fast and staff was kind and the provider was very thorough by double checking my test... I love this Newburgh location and will recommend it above all the other locations I’ve visited."
— Solv"BEWARE OF INVOICES....Had a zero balance and just received an untimely invoice with a service date of 2 years old... Patients should clearly verify all invoices and hold onto their receipts."
— LocalityBiz"Scheduling my appointment went smoothly online. Unfortunately, had to wait 1-1/4 hours to get into the examination room... I thought he rushed the exam. I understand they were very busy, but wished he would have spent more time with me."
— ZocdocSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Healthcare workers rally for contract | My Hudson Valley — Nov 26, 2025
- Optum negotiating sale of some specialty practices at Crystal Run - Mid Hudson News — Jun 28, 2026
- Optum and Crystal Run Healthcare unveil Cutting-Edge Breast Care and Unified Radiology across the Hudson Valley - Sullivan County Democrat — Aug 1, 2025
- Optum workers picket for ‘fair’ first contract - Mid Hudson News — Jun 22, 2026
- Crystal Run Abruptly Closes OB-GYN Clinic, Leaving Just 1 OB-GYN in Sullivan County - Radio Catskill — May 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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