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About

Summary: Newburyport Gastroenterology at Anna Jaques Hospital (Newburyport, MA) is part of the nonprofit Anna Jaques Hospital network. The hospital is a community-based provider serving Merrimack Valley and North Shore areas with services across general surgery, orthopedics, women’s health, and neonatal care, among others. Anna Jaques operates as a private nonprofit with HQ in Newburyport and 4 U.S. offices. For gastroenterology-specific details or appointment info, contact the hospital directly at 978-463-1000 or visit ajh.org.

Clinic Type

Gastroenterology

Address

255 Low Street Suite 201 Newburyport, MA 01950

Phone

978-465-4622

Email

billing@ajh.org

Opening Hours

Sunday Closed; Monday 8:30 am – 4:30 pm; Tuesday 8:30 am – 4:30 pm; Wednesday 8:30 am – 4:30 pm; Thursday 8:30 am – 4:30 pm; Friday 8:30 am – 4:30 pm; Saturday Closed

Telehealth

Available

Services Offered

  • Digestive care
  • Colonoscopy
  • Upper Endoscopy
  • Video Capsule Endoscopy (VCE)
  • Flexible Sigmoidoscopy
  • GI procedure planning and prep instructions

Team

  • Khadija H. Chaudrey, MD — Gastroenterology
  • Soumil Patwardhan, MD — Gastroenterology
  • Richard Zirin, MD — Gastroenterology

Insurance & Payment

Payment via patient portal (MyBILH), Billing & Financial Services - Bill Pay

Languages Spoken

FAQs

How can I access MyBILH Chart/patient portal?

To access MyBILH Chart, login to the MyBILH patient portal. If you need help accessing MyBILH Chart, visit the FAQ and support page.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp, MapQuest, BusinessYab: Low, generally based on a small number of public reviews (Very limited public online reviews (typically 1-3 per platform))

Patients praise

  • High quality of care and medical knowledge from physicians
  • Informative and attentive doctors
  • Clean and efficient office environment for some patients

Common complaints

  • Difficulty scheduling appointments and long wait times
  • Poor administrative communication and follow-up processes
  • Frustration with office staff responsiveness and phone accessibility

"Good doctors, terrible at everything else. Making appointments is awful. You will not get an appointment anytime soon, it will be months away - and the process is unnecessarily arduous and tedious."

LocalityBiz user review

"I don't understand the bad reviews this office received. The staff is nothing but helpful... Dr. Liu is EXTREMELY informative and takes the time to hear our concerns... VERY PLEASED!"

BusinessYab user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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