Live
Read more

Clinic Type

Rheumatology

Address

21 Highland Avenue, Newburyport, MA 01950

Phone

978-462-9571

Email

billing@ajh.org

Opening Hours

Mon-Fri 8:00 am – 5:00 pm

Services Offered

  • Primary Care

Insurance & Payment

Languages Spoken

FAQs

What primary care services are offered?

Our primary care providers help with ongoing medical issues and preventive care, act as your advocate, and can refer you to specialty care when needed.

Awards & Accreditations

  • Accreditations

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.0 stars (12 reviews) (12 reviews)
  • Healthgrades: 3.9 stars (7 ratings) (7 ratings)
  • Birdeye: 2.7 stars (7 reviews) (7 reviews)

Patients praise

  • Some individual providers praised for being compassionate, knowledgeable, and thorough
  • Some patients appreciate the accessibility of certain practices
  • Highly positive ratings for specific experienced physicians

Common complaints

  • Poor responsiveness and communication from office staff (ghosting, unreturned calls)
  • Long wait times for appointments and administrative delays
  • Perceived lack of care, dismissive attitudes, or unprofessional behavior by some providers
  • Dissatisfaction with billing and appointment policies
  • Inconsistent medical diagnosis or management of health conditions

"Joan Delahanty was a knowledgeable, compassionate, provider who consistently goes above and beyond... First rate!!! Highly recommended."

Birdeye (Personal Care Physicians of Greater Newburyport)

"After an initial intake my NP quickly diagnosed me... 2 weeks later I was hospitalized... I've been basically ghosted by the practice although I paid for a yearly membership."

Healthgrades (Dr. Mark Su's practice)

"Worst office. Front office staff is rude. Dr talks about football when you’re expressing your concerns. Constantly suggests going to the ED..."

LocalityBiz (Newburyport Family Practice)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

More rheumatology clinics in Newburyport

Newburyport, MA·Rheumatology

VerifiedOnline booking
Newburyport, MA·Rheumatology

Mass General Brigham (MGB) is a nonprofit, integrated health system based in Greater Boston, formed in 1994 (formerly Partners HealthCare). It includes major hospitals such as Massachusetts General Hospital and Brigham and Women’s Hospital, plus affiliated facilities and a health plan, serving Massachusetts and southern New Hampshire. As of 2024, MGB employs about 82,000 people and reports roughly $20.6 billion in operating revenue. MGB is affiliated with Harvard Medical School and is the state’s largest private employer. The system has undergone regulatory scrutiny over costs and expansion and has implemented a system-wide Performance Improvement Plan. In recent years, oncology affiliations and restructuring efforts have influenced its network, including rebranding from Partners HealthCare to Mass General Brigham. If you’re seeking information on a specific Mass General Brigham Community Physicians practice in Newburyport, I can look up current practice locations, contact info, and services for that office.

VerifiedOnline bookingSince 1994

See all rheumatology clinics in Newburyport

Comparing your options?

See other rheumatology clinics in Newburyport, or search the full directory by insurance, ratings, and more.

More Rheumatology Clinics