Urology in Newburyport, MA - Primary Care | Specialists | Physicians
Urology • Newburyport, MA
Clinic Type
Urology
Address
Mass General Brigham Urology Clinic at Newburyport, 260 Merrimac Street, Newburyport, MA 01950
Phone
978-997-1400
mghpfr@mgb.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vitals (Dr. Mark Laspina, DO): 4.6 out of 5 (27 ratings (5 written reviews))
- WebMD (Dr. Paul Freedberg, MD): 3.5 out of 5 (26 ratings (1 written review shown))
- Vitals (Dr. Paul Freedberg, MD): 3.3 out of 5 (not stated in snippet)
- Mass General Brigham (Dr. Mark LaSpina, DO / clinic listing): 4.8 out of 5
Patients praise
- Compassionate, takes time, and listens (Dr. Mark Laspina)
- Explained everything well; knowledgeable and trustworthy
- Put patients at ease despite apprehension
- Some patients report nothing major was done/possible scheduling or testing gaps (a mixed/neutral experience)
Common complaints
- Perceived lack of compassion, dismissiveness, and curt communication (Dr. Paul Freedberg)
- Poor follow-up/communication: no call back and difficulty getting answers
- Unprofessional behavior (yelling/insult during exam) (Dr. Paul Freedberg)
- Front desk answering phones described as very bad (Dr. Mark Laspina listing reviews)
- Potential care coordination issues during telehealth/visit (doctor not knowing which patient; missing tests/blood/urine not done that day)
"“The doctor was good but the front desk is ridiculous at answering the phones. Very bad!!!!”"
— Vitals review excerpt for Dr. Mark Laspina"“Dr. Laspina is the best urologist I have ever had... He’s very polite and takes his time addressing patients’ concerns...”"
— Vitals review excerpt for Dr. Mark Laspina"“...has absolutely zero compassion... let me know I had cancer and gave my wife and I a 300 page book and no help or explanation...”"
— Vitals review excerpt for Dr. Paul FreedbergSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Jessica R Schoonmaker, MD - Newburyport, MA - Internal Medicine — May 28, 2026
- Tracy J. Wilbraham - Nurse Practitioner in Newburyport, MA — May 14, 2026
- Kimberly D. Badessa - Nurse Practitioner in Danvers, MA — May 14, 2026
- Dr. Youngwu Kim, MD - Waltham, MA - Obstetrics and Gynecology, Urogynecology — Apr 28, 2026
- Bethany Vrouhas, NP - Nurse Practitioner in Westwood, MA — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More urology clinics in Newburyport
Summary: - Anna Jaques Hospital is a nonprofit, community hospital based in Newburyport, MA, serving the Merrimack Valley, North Shore, and Southern New Hampshire. - It offers comprehensive services across departments including general surgery, orthopedics, women’s health, and neonatal care, with a clinically affiliated relationship to Harvard Medical School. - The hospital emphasizes high-quality medical care and community programs, and operates with about 320 employees. - Key contact/locations: HQ at 25 Highland Ave, Newburyport, MA 01950; main phone 978-463-1000. - If you’re seeking urology care, the hospital’s general surgery and urology-related services are likely coordinated under its surgical and medical staff; consider contacting the hospital to confirm current urologists and services offered.
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