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About

Riverside Ear, Nose & Throat Physicians & Surgeons in Newport News is part of Riverside Health System, a nonprofit regional health system based in Newport News, VA. Riverside Health System operates five acute care hospitals, three specialty hospitals, and over 110 medical offices in eastern Virginia, with a history dating to 1915. The organization emphasizes patient-centered care and community health programs, and is headquartered at 701 Town Center Drive, Newport News, VA 23606. For ENT-specific services, Riverside’s Newport News location falls under Riverside Health System’s network of specialty clinics and physicians, offering ENT-focused care within its broad hospital and medical office system.

Clinic Type

Ear, Nose, and Throat (ENT)

Address

Newport News, VA

Phone

1-800-675-6368

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • ENT
  • Ear, Nose & Throat (Otolaryngology)
  • Audiology
  • Head and Neck Surgery
  • Sinus Surgery
  • Allergy/Immunology (if provided)
  • Pediatric ENT (if provided)

Insurance & Payment

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Languages Spoken

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FAQs

Do you require a referral?

We don't require a referral, but some insurance providers require one from your primary care provider before you make an appointment. If you need help securing a referral, please call us and we'll be glad to assist.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Riverside Health System / Press Ganey: 4.9/5 stars
  • HealthyHearing.com: 1/5 stars (1 rating)

Patients praise

  • High patient satisfaction ratings for individual providers (e.g., FNP staff)
  • Verified survey data indicates positive experiences with care quality and service

Common complaints

  • Poor customer service and unhelpfulness regarding hearing aid servicing
  • Frustration with corporate medicine policies

"The woman told me there was no one there to service my hearing aid. ... Yes this woman really did say essentially too bad and move along. Got the corporate BS …plenty of time to sell them and now won’t live up to servicing them. And too bad for me. I truly detest corporate medicine!!! Deplorable."

— HealthyHearing.com review by melinda b.

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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