M.D. Express Urgent Care Newport News - Riverside Health
Emergency Medicine • Newport News, VA • Since 1915
About
Summary: M.D. Express Urgent Care in Newport News is part of Riverside Health System, a nonprofit health care organization based in Newport News, VA. Riverside Health System operates multiple facilities in eastern Virginia, including hospitals, specialty centers, and 110+ medical offices. The system, founded in 1915, emphasizes patient-focused care and community health programs, with its headquarters at 701 Town Center Drive, Newport News. For urgent care needs in Newport News, you can expect Riverside-affiliated services under the Riverside Health umbrella. Contact: 800-675-6368 or 757-594-2000.
Clinic Type
Emergency Medicine
Address
Newport News, VA
Phone
1-800-675-6368
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Opening Hours
9 a.m. to 9 p.m. every day
Emergency Care
Non-life-threatening emergencies; urgent care for sprains, cuts, colds, flu, sore throats and similar health issues
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours?
Open 9 a.m. to 9 p.m. every day.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp, Apple Maps, MapQuest: Approximately 2.1 to 2.5 stars out of 5 across major public review platforms (Over 150 reviews aggregated across platforms (e.g., Yelp, Apple Maps))
Patients praise
- Convenience compared to emergency room visits
- Some reports of kind and professional staff
- Clean facilities in certain instances
Common complaints
- Long wait times (some reports of 4+ hours)
- Dissatisfaction with medical care and diagnostic outcomes
- Issues with billing and insurance processing
- Perceived unprofessionalism or rudeness of some staff/providers
"Worst possible place to go. Always a 4+ hour wait. Doctors will just recommend er visits instead of treating save your time and go to er."
— Yelp/MapQuest review"Definitely a more convenient option when compared to the emergency room at the hospital It usually takes less than 2 hours here but I have waited 4 hours once... The staff was kind, swift, informative and the facility was clean."
— Yelp/MapQuest reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Harold Joseph Reiss II, PA-C | Riverside Health System — Oct 22, 2025
- Advanced Practice Provider - MD Express Urgent Care for Riverside ... — Jan 15, 2026
- Riverside Urgent Care MD Express- Hampton Roads, Virginia - Indeed — Jul 6, 2026
- MD Express Urgent Care for Riverside Medical Group - ZipRecruiter — Jun 30, 2026
Information sourced from the clinic's website as of July 11, 2026.
More emergency medicine clinics in Newport News
Sentara Urgent Care – J. Clyde Morris in Newport News is part of Sentara Healthcare, a nonprofit, integrated health system serving Virginia, northeastern North Carolina, and Florida. Key points: - Brand: Sentara Health / Sentara Healthcare - Type: Nonprofit health system with urgent care services - Location: Newport News, VA (J. Clyde Morris area) - Services: Urgent care (walk-in), + telehealth/virtual options within Sentara network - Headquartered: Virginia Beach, VA - Contact/Access: Part of Sentara’s wide network of 12+ acute care hospitals and related medical groups - Website: sentara.com If you’re looking for hours, exact services at J. Clyde Morris, or to book an appointment, please visit Sentara’s site or contact local Newport News urgent care directly.
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