Health Care, Doctor's Appointment, Dr Appointment | Newport ...
Primary Care • Newport News, VA
Clinic Type
Primary Care
Address
11835 Fishing Point Drive, Suite #104, Newport News, VA 23606
Phone
757-599-5588
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Opening Hours
Monday - Friday 8:00 a.m. - 5:00 p.m. (office closed the 2nd and 4th Thursday 1:00 p.m. - 2:00 p.m. for staff training)
Website
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What is the fee for a missed appointment?
$50.00 (no show/no call)
Hours of operation
Practice Hours of Operation Monday - Friday 8:00 a.m. - 5:00 p.m. Our office is closed every second and fourth Thursday of the month for staff training from 1:00 p.m. - 2:00 p.m. Lab Hours of Operation Monday - Friday 8:30 a.m. - 12:30 p.m. & 1:00 p.m. - 4:15 p.m.
Missed appointment fee
The fee for missed (no call, no show) appointments is $50.00.
Patient information
- Please Bring Your Insurance Card With You For Every Visit - Please Complete All Patient Information Forms Prior to Your First Appointment - Let Us Know How Your Experience Was
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Charles Phillips): 4.4 out of 5 stars (42 ratings) (42)
- Vitals (Dr. Jason P. Browder): 4.5 out of 5 stars (31 ratings) (31)
- Healthgrades (Dr. Jennifer Bowman): 5.0 out of 5 stars (8 ratings) (8)
- WebMD (Dr. Kimberly Smith): 3.0 out of 5 stars (15 ratings) (15)
- Birdeye (Dr. Bonnie J. Brooks): 3.6 out of 5 stars (15 ratings) (15)
- Healthgrades (Christina Phillips, CNP): 5.0 out of 5 stars (7 ratings) (7)
- Ratings.MD (JenCare Senior Medical Center): 4.6 out of 5 stars (583 ratings) (583)
Patients praise
- thorough and knowledgeable care
- compassionate and professional bedside manner
- efficient and caring staff interactions
- good communication and explanations of conditions
- willingness to spend time with patients
Common complaints
- long wait times
- difficult appointment scheduling
- perceived lack of listening or empathy from providers
- administrative issues such as termination from practice over missed appointments
- dissatisfaction with referral processes or specialist access
"There are very few doctors like Dr Browder around anymore. He really cares and is very thorough. He is not the one to tell you what you want to hear but that definitely does not mean he is rude."
— Vitals Review (Dr. Jason P. Browder)"This lady terminated me as a patient stating that I have had too many missed appointments. I really do not remember missing any appointments... I have sat in the waiting area for longer than that at times so it’s ok when they are running behind."
— WebMD Review (Dr. Kimberly Smith)"She allows me to address more than one problem unlike most Dr.'s who will only address one problem and you have to make another appt. to talk about your other problem."
— Birdeye Review (Dr. Bonnie J. Brooks)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Devin Wacker, FNP-C | TPMG TPMG Rock Landing Internal Medicine — Sep 22, 2025
- Newport News, VA | Rheumatology | Nesreen Almosadder, MPAS, PA-C — Nov 19, 2025
- Dana De Los Santos, FNP-C,APRN, Family Physician | NEWPORT NEWS, VA | WebMD — Aug 14, 2025
- Un C. Kim, NP - Nurse Practitioner in Newport News, VA — May 14, 2026
- Dr. William R. Johnson, MD - Internal Medicine Physician in Newport News, VA — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Newport News
Oyster Point Family Practice, Inc. is a Newport News-based family practice offering primary care for all ages (infants to seniors). Services include management of acute and chronic medical and psychological issues, minor office surgeries, well/sick child care, and problem-oriented gynecology. The practice operates four offices in Newport News, VA, with a current staff of 6 and a focus on outpatient care. Contact: main numbers include 757-873-2000 and related lines; email docs@opfp.net. If you’re seeking a primary care provider in Newport News, OPFP provides comprehensive family medicine with pediatric to gynecologic services.
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