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About

Summary: Patient First is a U.S. chain of urgent care and walk-in clinics offering urgent care, primary care, and telehealth services. The Denbigh area in Newport News, VA, is part of their Virginia locations network. Key features include: walk-in access without appointments, on-site diagnosis and treatment for common ailments, and expanded telehealth options. The company is headquartered in Glen Allen, Virginia, and operates 79 locations across Virginia, Maryland, Pennsylvania, and New Jersey. If you’re seeking urgent care or telehealth in Denbigh Newport News, Patient First provides same-day care without a prior appointment.

Clinic Type

Urgent Care

Address

611 Denbigh Boulevard, Newport News, VA 23608-4415

Phone

(757) 283-8300

Email

notify@patientfirst.com

Opening Hours

Open 8am - 8pm, 365 days a year

Telehealth

Available

Emergency Care

Urgent care center; not emergency department

Services Offered

  • Urgent Care
  • Telehealth
  • Walk-In Clinic
  • Primary Care
  • Immunizations
  • X-rays
  • Lab Testing
  • Prescription Drugs

Insurance & Payment

  • All major health insurance plans
  • all major health insurance plans (as stated)

Patient First participates with all major health insurance plans. Please read our list of insurance plans accepted at Patient First in Virginia.

Self-pay, Insurance

Languages Spoken

  • English

FAQs

Do I need an appointment?

Walk right in. No appointment necessary.

What are the hours?

Open 8am - 8pm, 365 days a year.

Walk in or appointment?

Walk right in. No appointment necessary.

Commitments

  • Minimum wait at urgent care centers

Awards & Accreditations

  • Newport News Best Of – 2025, 2024, 2023, 2022, 2021
  • Inside Business (Virginia Media), The Hampton Roads Business Journal – 2025, 2023
  • Coastal Virginia Best of Readers Choice – 2025, 2024, 2023, 2022

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.3 out of 5 (1,593 reviews)
  • Solv Health: 3.5 out of 5 (Not explicitly stated)
  • Yelp/Apple Maps (Brand/General): 2.7 out of 5 (5,762 (Brand total))

Patients praise

  • Fast, convenient care for some patients
  • Helpful and friendly staff in some instances
  • Professional and caring interactions reported by some users
  • Efficiency of in-office prescriptions and diagnostic tests

Common complaints

  • Long wait times
  • Rude or unprofessional staff/providers
  • Perceived lack of thorough care or diagnostic testing
  • Dissatisfaction with communication or explanation of services

"The doctor (Physician’s Assistant Elisa M. Bell) merely only looked inside of my ear and my throat. She ran ZERO tests and only gave me nasal decongestants and NOTHING for the pain."

— Birdeye review for Denbigh location

"The staff here are truly great--friendly, helpful, and attentive throughout the entire visit... The efficiency and kindness of the staff made this a positive experience."

— Yelp review for Denbigh location

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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