Michael Hayes, MD FACC
Cardiology • Newport, VT
About
- North Country Hospital (NCH) is a nonprofit acute care community hospital in Newport, Vermont, serving 22 communities across a two-county area in rural Northeast Kingdom. It provides comprehensive medical and surgical services, including cardiopulmonary services, diagnostic imaging, and rehabilitation, with a focus on personalized care. - Cardiology-related services at NCH are part of its broader cardiovascular and heart care offerings, integrated with hospital services, outpatient care, and telehealth options. The facility emphasizes access to care for residents and visitors, supported by a 117-person staff and affiliations with state and national health associations. - Key details: 30-acre campus in Newport; part of a system that includes outpatient services, physician practices, and Derby Green skilled care; licensed and CMS-accredited; patient portal and financial services available; contact: main lines (802) 334-7331, (802) 334-3520.
Clinic Type
Cardiology
Address
189 Prouty Drive 2nd Floor
Phone
(802)334-3262
patientrelations@nchsi.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What conditions might lead a patient to see a cardiologist?
When doctors think a patient might have a significant heart or related condition, they may call on a cardiologist for help. Symptoms such as shortness of breath, chest pains, or dizzy spells often require specialized testing. Heart murmurs or ECG changes may also require evaluation by a cardiologist.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Vivian Health: 4.4/5 (7 reviews)
- MedicalRecords.com: 4.2/5 (5 reviews)
- Healthgrades: 55% Patient Experience Rating
Patients praise
- Emergency Department noted as caring and efficient by some patients
- Growing cardiology department offering more local services such as pacemaker implantation
- Generally welcoming and friendly staff culture reported by some patients and staff members
- High patient willingness to recommend the facility according to US News data
Common complaints
- Perceived lack of interpersonal skills or feeling treated as a number
- Patient experience ratings lower than national average on some platforms
- Potential challenges with post-discharge logistics like transportation
"North Country has been evolving and through each regeneration they get better and better. I've had occasion to be in the ER several times over the past ten years and have always received quality care, been treated with dignity and respect."
— MedicalRecords.com review"They really need to work on interpersonal skills at this hospital. Treated like a number, not a human. Wasted money and hours of my life at this place. I recommend going a little further away to find a hospital that cares."
— MedicalRecords.com review"This hospital has the best E.R. team. They are caring, they are efficient, and thank God for their sense of urgency."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Innovative ultrasound technology is ‘game-changer’ for rural Vermont hospital - North Country Hospital — Dec 11, 2025
- North Country Hospital to consolidate sleep services from St. Johnsbury - Newport Dispatch — May 26, 2026
- Victoria A. Lillis, PA - Physician Assistant in Newport, VT — May 14, 2026
- Dartmouth Health partners with North Country Hospital to provide neonatal care via telemedicine - North Country Hospital — Feb 20, 2026
- Dr. Deborah B. Rodes, DO - Family Medicine Doctor in Newport, VT — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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