Northern Counties Health Care
Federally Qualified Health Center (FQHC) • Newport, VT • Since 1976 • Seven Primary Care and three Dental Care sites locations
About
Northern Counties Health Care, Inc. (NCHC) is a nonprofit medical organization headquartered in Saint Johnsbury, Vermont, serving the Northeast Kingdom across 13 offices. Founded in 1976, NCHC operates six community health centers offering primary care, dental care, behavioral health, home care and hospice, long-term care, maternal and child health, and related services. It includes a Medicare-certified home care and hospice division and is recognized as patient-centered medical homes by NCQA. Key locations include multiple offices in St. Johnsbury, Hardwick, Orleans, and surrounding towns. Contact: info@nchcvt.org; main phone numbers: (802) 748-4540, (802) 748-9405, (800) 499-9405.
Clinic Type
Federally Qualified Health Center (FQHC)
Address
165 Sherman Drive, SAINT JOHNSBURY, VT 05819, US
Phone
1-800-499-9405
info@nchcvt.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
https://www.nchcvt.org/telehealth/
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Facebook: 5-Star Patient Experience Rating (94% recommend) (6 reviews (Facebook))
Patients praise
- Compassionate care reported by some patients
- Supportive home health services
- Positive interactions with front desk staff at some locations
- High patient experience rating reported on official social media channel
Common complaints
- Difficulties with phone and scheduling staff
- Negative experiences with specific clinical providers described as cold or uncaring
- Concerns regarding organizational management and competence
"The care has been fantastic through Patrick Anderson. He and his team get 5 stars. The phones and scheduling people are sub par and feel like you are annoying them at all times."
— LocalityBiz reviews for NCHC (Saint Johnsbury location)"The front desk staff are fabulous but Addie is miserable. I have never been treated this poorly anywhere before. She is cold and seemingly uncaring."
— LocalityBiz reviews for NCHC (Saint Johnsbury location)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Northern Counties Health Care Partners with NVRH to Expand Pharmacy Access - NCHC: Northern Counties Health Care — Feb 20, 2026
- Northern Counties Health Care Expands Dental Services with New Equipment - NCHC: Northern Counties Health Care — Jan 5, 2026
- Northern Counties Wins 5 Star Rating Recognition | Business | caledonianrecord.com — Jun 5, 2026
- Northern Counties Health Care Celebrates 50 Years - Worldnews.com — May 16, 2026
- Caydence Pierce Awarded NCHC’s 2026 Future Health Care Leaders Scholarship | Education news | caledonianrecord.com — May 20, 2026
Information sourced from the clinic's website as of July 11, 2026.
More federally qualified health center (fqhc) clinics in Newport
The Vermont Department of Health is Vermont’s lead public health agency, part of the Agency of Human Services. It oversees public health programs, policy, and advocacy, and provides health information, publications, and guidance. The department is headquartered in Waterbury, VT (founded 1886) with offices across Vermont, including Newport. For dental and primary care specifics in Newport, the department offers public health resources, provider guidance, and links to state programs, though the page itself does not provide Newport-specific dental/primary care details. Contact: +1-800-464-4343 or visit healthvermont.gov for program information and Newport-focused health services.
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