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Clinic Type

Internal Medicine

Address

Not specified in text; multiple locations mentioned: three convenient locations

Phone

(859) 222-0587

Email

inappropriatecontent@hibu.com

Opening Hours

Daily 12:30 to 1:15 pm (per highlights)

Services Offered

  • Internal Medicine
  • Comprehensive internal medicine services
  • adult primary care
  • on-site testing
  • short wait times for walk-ins
  • treatment of chronic and acute illnesses

Technology & Equipment

  • on-site testing
  • comprehensive diagnostic capabilities

Insurance & Payment

—

Languages Spoken

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FAQs

What services does Means Internal Medicine offer?

Comprehensive internal medicine services for adults, including personalized treatment plans, care for chronic and acute illnesses, on-site testing, and short wait times for walk-ins.

Where are the clinic locations?

Richmond, Mt. Sterling, and Winchester locations (Mt. Sterling address provided; Richmond and Winchester addresses mentioned in context).

Is there on-site testing?

Yes, on-site testing for quick and accurate diagnoses.

How long is the wait for walk-ins?

Short wait times for walk-ins.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD (Dr. Ashish Patel): 5.0/5.0 (10 ratings)
  • Healthgrades (Dr. Richard Shelton): 5.0/5.0 (2 ratings)
  • Healthgrades (Dr. Mark Schroer): 3.5/5.0 (11 ratings)

Patients praise

  • doctors praised for listening to patients and taking time during visits
  • providers noted as caring and helpful
  • high clinical quality scores from CMS for some providers
  • positive feedback on ability to explain conditions and treatments clearly

Common complaints

  • reports of rude and unhelpful staff
  • difficulties with scheduling and rescheduled appointments
  • concerns regarding diagnostic accuracy and patient follow-up communication
  • allegations of incorrect medical notes

"Dr. Schroer is the best! He listens to what you have to say and takes his time with you. I highly recommend him to everyone!!"

— Healthgrades

"Staff and Nurse Practioner (never saw a doctor) were rude and unhelpful. Would not recommend this place to anyone."

— LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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