Newport Mental Health
Mental Health • Newport, RI • Since 1964
About
Newport Mental Health is a nonprofit community behavioral health center based in Middletown, Rhode Island (founded 1964). They provide crisis intervention, supportive housing, and a full range of mental health and substance use services for children, adolescents, families, and adults in Newport County. Services emphasize a recovery-oriented, evidence-based, person-centered approach, including counseling, group/family therapy, crisis support, and residential options. Contact: info@newportmh.org; main phone numbers: (401) 846-1213, (401) 848-9151.
Clinic Type
Mental Health
Address
42 Valley Road, Middletown, Rhode Island
Phone
(401) 846-1213
philanthropy@newportmh.org
Opening Hours
24 hours a day, 7 days a week
Emergency Care
Yes (24/7 crisis services noted)
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What services are available at Newport Mental Health?
Crisis services and care for children, teens, young adults, adults, older adults, substance use, veterans, residential services, and outreach.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Indeed & Glassdoor (Employee focused): 2.3/5 (46 (Indeed) and 18 (Glassdoor) employee reviews)
- Yelp (Newport County Community Mental Health Center): Low (implied by negative reviews) (2 reviews)
- Birdeye (Newport Hospital Behavioral Health): 2.6/5 (9 reviews)
- Trustpilot (Newport Academy): 3.2/5 (1 review)
Patients praise
- Accessible community-based crisis services (24/7 helpline, walk-in)
- Comprehensive behavioral health and support services for all ages
- Positive experiences reported by some past patients regarding stabilization and recovery support
- Commitment to community outreach and sliding-fee scale financial assistance
Common complaints
- Employee complaints regarding workload, management, and toxic work environment
- Patient reports of poor communication, mishandling of care, and questionable staff conduct
- Allegations of trauma and inappropriate behavior in teen-focused residential programs
- Concerns about understaffing in medical and support departments
"An awful, traumatizing, and dehumanizing experience... I wouldn't call this care, I would call it a glorified prison for struggling teens."
— Trustpilot review for Newport Academy"newport is a great place for treatment, the food is very good and they make birthdays very special... most of the staff is super helpful and understanding."
— Newport Healthcare patient review"This place is toxic. They pay low and it's impossible to get a raise. Upper management is totally..."
— Indeed employee review for Newport Mental HealthSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Crisis Services - Newport Mental Health — Jul 31, 2025
- Put mental health on your holiday to-do list - Newport Mental Health — Nov 14, 2025
- We Need Your Help: Support the 988 Funding Bill - Newport Mental Health — Nov 7, 2025
- Newport Mental Health helping children take back lives from anxiety — Jul 10, 2026
- Let's End the Frustration of Disconnected Care - Newport Mental ... — Mar 16, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health clinics in Newport
- The Rhode Island Department of Behavioral Healthcare, Developmental Disabilities and Hospitals (BHDDH) is Rhode Island’s government agency overseeing mental health, substance use, and developmental disabilities services, including the state hospital system (Eleanor Slater Hospital). - Mission: provide high-quality, safe, affordable, coordinated care across a full continuum of services for Rhode Islanders with mental illness, addiction, or developmental disabilities; develop policies to promote health, safety, and well-being. - Headquarters: Cranston, RI; founded 1869; current leadership/operational scope includes multiple offices statewide. - Contact: bhddh.askdd@bhddh.ri.gov; main phone (401) 462-3421.
Newport Psychiatry is a Brown Health Medical Group practice in Newport, Rhode Island that offers mental and behavioral health care services in an outpatient setting. The clinic provides psychiatric diagnosis, psychopharmacologic medication management, and other psychiatric interventions, with psychiatrists and psychiatric nurse practitioners on staff. Newport Hospital partners with the clinic to offer a partial hospitalization program for adults and child and adolescent behavioral health care services.
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