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About

Summary: North Country Hospital (Newport, VT) is a private, nonprofit acute care community hospital serving the Northeast Kingdom of Vermont, including pediatric care. The hospital provides pediatric services through its Medical Director of Pediatrics and related pediatric care programs, within a broader range of services such as emergency care, medical-surgical, obstetrics, diagnostic imaging, rehabilitation, and telehealth. The campus includes Derby Green skilled nursing, and the facility partners with the surrounding communities (population ~27,000) and visitors. The hospital is CMS-accredited, licensed in Vermont, and part of a multi-site system with multiple Newport locations. Key pediatric leadership and departments focus on maternal-child health and pediatric care within the hospital’s patient care and community outreach framework. If you’re seeking pediatric services at North Country Hospital, you’ll find pediatric care integrated into the hospital’s primary care and maternal-child health resources, with access to a patient portal and related family health services.

Clinic Type

Pediatrics

Address

North Country Pediatrics, 121 Medical Village Drive, Newport, VT 05855

Phone

(802) 334-5929

Email

patientrelations@nchsi.org

Opening Hours

Monday 7:30 am – 4:30 pm; Tuesday 7:30 am – 4:30 pm; Wednesday 7:30 am – 4:30 pm; Thursday 8:00 am – 6:00 pm; Friday 8:00 am – 4:30 pm; Saturday 8:30 am – 11:00 am

Services Offered

  • Pediatrics
  • Pediatric care for newborns to adolescents
  • Preventive care
  • Specialized pediatric treatments
  • Family-centered care
  • Child-friendly environment
  • Community involvement

Team

  • Sarah McAuliff, MD, FAAP, MD, FAAP — Pediatrician
  • Jennifer Menon, MD, FAAP, MD, FAAP — Pediatrician
  • Alexandra Bannach, MD, FAAP, MD, FAAP — Pediatrician
  • Amy Gabbert, CPNP-PC, CPNP-PC — Nurse Practitioner
  • Megan Prue, MD, MD — Pediatrician

Insurance & Payment

Languages Spoken

FAQs

What ages are served by North Country Hospital Pediatrics?

From newborns to adolescents.

What is the patient philosophy?

Family-centered approach with involvement of parents in decision-making.

What are the clinic hours by day?

Monday 7:30 am – 4:30 pm; Tuesday 7:30 am – 4:30 pm; Wednesday 7:30 am – 4:30 pm; Thursday 8:00 am – 6:00 pm; Friday 8:00 am – 4:30 pm; Saturday 8:30 am – 11:00 am.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades, US News, Vitals, WebMD: Variable ratings for individual providers (e.g., Dr. Bannach 5/5 or 5 ratings; Dr. Menon 5/5) (Individual provider reviews often range from 0 to 5, with limited total review counts per platform)

Patients praise

  • recognition for excellence in pediatric emergency care readiness
  • some patients find doctors wonderful, nice, and friendly with short wait times
  • reports of compassionate and attentive care in the emergency department for some patients
  • mentorship and strong patient relationships highlighted in medical training experiences

Common complaints

  • reports of rude, condescending, or insensitive staff and physicians
  • complaints regarding lack of communication or follow-up
  • perceptions of dismissive behavior regarding patient concerns or medical issues
  • dissatisfaction with hospital policies (e.g., visitor restrictions)

"All the Doctors we have seen are wonderful. The staff is nice and friendly and there isn't a long wait to be seen."

North Country Hospital website testimonial

"This clinic is absolutely terrible, there’s not enough words in the English language to convey the disdain I have for this place! ... most are rude, condescending, inconsiderate & insensitive!"

LocalityBiz review

"The doctor and nurses were so amazing and made me feel so comfortable being there. They took great care of me and were very attentive."

LocalityBiz review (regarding ER)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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