Rehabilitation - North Country Hospital
Physical Therapy • Newport, VT
About
Rehabilitation - North Country Hospital Newport - What it is: North Country Hospital (NCH) is a private, nonprofit acute care community hospital serving the Northeast Kingdom of Vermont, with a focus on personalized, comprehensive rehabilitation services as part of its broader healthcare offerings. - Services likely included: Rehabilitation Services (aligned with the job posting for a Rehabilitation Services Receptionist/Secretary), patient-centered care, and integration with telehealth options and other hospital services. - Location: Primary campus in Newport, Vermont (HQ listed at 189 Prouty Drive, Newport, VT 05855; additional offices on Medical Village Drive in Newport). - Accessibility: 24-hour emergency department and a range of inpatient/outpatient services, including rehabilitation, diagnostic imaging, and other hospital services. - Contact/roles: The hospital lists a Rehabilitation Services department with leadership and staff (e.g., VP of Patient Care Services and other directors), and currently hiring roles such as Rehabilitation Services Receptionist/Secretary, indicating active opportunities in rehabilitation support. If you’re looking for specifics on rehabilitation programs, scheduling, or how to apply, I can pull out exact program names, contact points, and job details from the site.
Clinic Type
Physical Therapy
Address
81 Medical Village Drive Suite 3 – Lower Level Newport, VT 05855
Phone
+8023347331
patientrelations@nchsi.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services does North Country Physical Therapy offer in the outpatient clinic?
In physical therapy, we offer several services in our outpatient clinic, including TENS Unit Evaluation/Application, Pediatrics, Orthopedics, Neurologic Rehab, Geriatrics, Vestibular Rehab, Wound Care, and Lymphedema.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Medicare/HCAHPS survey (historical): 3 out of 5 stars (overall hospital rating/summary) (235 (survey count in historical dataset))
- U.S. News & World Report: 89% (willingness to recommend)
Patients praise
- Appreciation for Emergency Department care and urgency in specific instances
- Staff described as attentive and caring in some positive experiences
- General willingness of many patients to recommend the hospital
- Satisfactory cleanliness and discharge information scores in historical surveys
Common complaints
- Reports of rude or unhelpful staff behavior
- Dissatisfaction with billing and collection processes
- Concerns regarding patient family visitation policies
- Wait times in the Emergency Department
- Lower ratings for quietness in patient surveys
"This hospital is a joke and should be shut down. Next time I need an ER, I will go to NVRH. The staff is rude and could care less about patients."
— LocalityBiz review"This hospital has the best E.R. team. They are caring, they are efficient, and thank God for their sense of urgency."
— Yelp reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- North Country Hospital receives $1.1 million grant to expand telehealth services - Newport Dispatch — Aug 23, 2025
- North Country Hospital to consolidate sleep services from St. Johnsbury - Newport Dispatch — May 26, 2026
- North Country Hospital Praised by Green Mountain Care Board, Reports Financial Turnaround | News | newportvermontdailyexpress.com — Aug 7, 2025
- Dartmouth Health partners with North Country Hospital to provide neonatal care via telemedicine - North Country Hospital — Feb 20, 2026
- Innovative ultrasound technology is ‘game-changer’ for rural Vermont hospital - North Country Hospital — Dec 11, 2025
Information sourced from the clinic's website as of July 11, 2026.
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