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About

Newport Mental Health (Newport County Community Mental Health Center, Inc.) is a Rhode Island nonprofit behavioral health provider founded in 1964 and headquartered in Middletown. It operates as a certified community behavioral health clinic delivering crisis intervention, supportive housing, and a wide range of mental health and substance use services for children, adolescents, families, and adults. Services include counseling, recovery-oriented and evidence-based care, group and family therapy, outpatient care, residential options, and crisis response. The organization emphasizes a person-centered, recovery-focused approach to improve quality of life and supports in Newport County. Key facts: 91 employees, approx.

Clinic Type

Psychiatry

Address

Newport, Rhode Island (serving Newport, Middletown, Portsmouth, Tiverton, Little Compton, Jamestown)

Phone

(401) 846-1213

Email

philanthropy@newportmh.org

Opening Hours

24 hours a day, 7 days a week

Telehealth

Available 24/7; 24 hours a day, 7 days a week to people in Newport, Middletown, Portsmouth, Tiverton, Little Compton, and Jamestown

Emergency Care

Available 24/7

Services Offered

  • Crisis services
  • For children and teens
  • For young adults
  • For adults
  • For older adults
  • Substance use
  • For veterans
  • Residential services
  • Rhode Island outreach and street outreach
  • Care
  • Behavioral health
  • Crisis support & behavioral health care

Insurance & Payment

—

Access to care - We accept most insurance plans and offer sliding scale fees

Languages Spoken

  • English

FAQs

What is Newport Mental Health?

A nonprofit behavioral health provider and 501c3 organization offering evidence-based, person-centered care; first federally Certified Community Behavioral Health Clinic (CCBHC) in Rhode Island.

Commitments

  • Evidence-based, recovery-oriented care
  • 24/7 availability for people in service area
  • Sliding-scale fees and insurance acceptance

Awards & Accreditations

  • Gold seal from the Joint Commission
  • First of three organizations to achieve federal CCBHC standard
  • Joint Commission gold seal; first of three organizations to achieve federal standard of excellence to be a Certified Community Behavioral Health Clinic (CCBHC)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Glassdoor (Newport Mental Health): 2.3/5 stars (18 employee reviews)
  • Birdeye (Newport Hospital Behavioral Health): 2.6/5 stars (9 reviews)

Patients praise

  • Some patients report positive therapeutic experiences and support during their stay
  • Appreciation for clinical teams and peer-to-peer connection opportunities
  • Generally positive feedback regarding facility environment and activities in specific successful cases

Common complaints

  • Reports of poor treatment by staff or doctors
  • Concerns regarding safety and inadequate supervision of patients
  • Allegations of abuse and mishandling of care in some facilities
  • Toxic workplace environment and poor employee support
  • Lack of post-discharge support or medication management

"The workloads are astronomical. No support or help. The good workers are treated horrible."

— Glassdoor Review (Newport Mental Health)

"I experienced abuse by other clients of the facility and emotional abuse by the counselor and staff. I was repeatedly physically assaulted by other clients, and felt unsafe my entire time there."

— Unsilenced (Newport Academy Testimony)

"I really enjoyed my time at Newport. I was offered plenty of support and therapy options... Food is great, staff are great, care is great."

— Newport Healthcare Review by Myka

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Newport Hospital is a nonprofit, award-winning health care facility in Newport, Rhode Island, founded in 1873. It operates an emergency department, diagnostic and surgical services, and houses the Vanderbilt Rehabilitation Center and the Noreen Stonor Drexel Birthing Center. The hospital has about 197 employees and is part of the Brown University Health system network, with multiple local offices (HQ at 20 Powel Ave and another at 15 Wickham Road). Key contact: multiple phone lines listed (e.g., 401-845-1100).

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