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Summary: - The page concerns Patient First Physicians Group, a private Hospitals and Health Care company headquartered in Edgewood, Kentucky, with 4 offices in the United States and annual revenue around $10M. - Key details: small workforce (3 employees listed), roles include Nurse Practitioner, RN Care Coordinator, and Registered Nurse; top salary figures are provided for these positions. - Web presence shows solid local traffic (monthly visits ~58K, strong YoY growth), predominantly U.S. visitors. - Employer rating 3.6/5 from ~97 reviews, with typical scores for work-life, compensation, culture, and career. - Contact: main phone 1-800-737-7900; primary address HQ at 20 Medical Village Dr, Edgewood, KY. Also listed Erlanger and Cincinnati-area offices. Relevance to query (Urgent Care - Newport/Ft. Thomas | KY - St. Elizabeth Physicians Newport): - The provided materials describe Patient First Physicians Group and St. Elizabeth Physicians branding, with offices in Kentucky (Edgewood, Erlanger) and Cincinnati area. There is no explicit Urgent Care center listing for Newport/Ft. Thomas or a Newport location in St. Elizabeth Physicians within this extract. - If seeking Urgent Care services under St. Elizabeth/Patient First in Newport, KY, this page confirms related entities and branding but does not confirm a Newport urgent care site. You may want to verify the Newport address or urgent care hours directly with St. Elizabeth Physicians/St. Elizabeth Healthcare or visit their official Newport location page.

Clinic Type

Urgent Care

Address

Urgent Care – Newport/Ft. Thomas, St. Elizabeth Physicians

Phone

—

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Urgent care
  • Walk-in clinic
  • Chronic disease management (possible at urgent care)
  • Minor injuries and illnesses care

Insurance & Payment

—

Languages Spoken

—

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 3.3/5 (10 reviews (on Yelp))
  • Solv Health: 5.0/5 (1 review (on Solv Health))

Patients praise

  • Efficient and prompt service when not busy
  • Friendly and compassionate interactions with some physicians and nursing staff
  • Convenience for weekend or after-hours care when regular physicians are unavailable
  • Clean and pleasant facility environment

Common complaints

  • Inconsistent communication and poor bedside manner from some nursing/medical staff
  • Concerns regarding limited diagnostic capabilities (e.g., absence of X-ray technicians on site)
  • Frustration over referrals to emergency departments for imaging that patients expected at urgent care
  • Some reports of long wait times or unhelpful interactions during inquiries

"There was no wait and the doctor and nurse were so so so kind. They cleaned my wounds so gently and gave me supplies for aftercare."

— Patient review via LocalityBiz

"Urgent care refused to take x-rays, insisting I needed to go to the ER for advanced imaging, only to have the ER take x-rays instead."

— Patient review via LocalityBiz

"The majority of the staff is very rude and... I don't know what everyone is talking about. These must all be bot reviews because my personal experiences with Saint Elizabeth have all been terrible."

— Patient review via MapQuest/Yelp aggregation

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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