Division of Otolaryngology | Newton-Wellesley Hospital
Otolaryngology (Ear, Nose, and Throat) • Newton, MA • 1 (Newton-Wellesley Hospital, Division of Otolaryngology) locations
About
Summary: - Newton-Wellesley Hospital is a nonprofit, community medical center in Newton, Massachusetts, part of Mass General Brigham. - It offers comprehensive services including emergency care, outpatient surgery, and access to affiliated specialists through its large medical staff (over 1,000 affiliated physicians) and collaborative links with Mass General / Brigham and Women’s Hospital, Tufts CTSI, and related centers. - The hospital emphasizes high-quality, safe, efficient care with a patient-centered approach. - Key details: - Type: Nonprofit hospital - Location: Newton, Greater Boston area - Beds: Approximately 273 - Employees: Reported around 4,000+ (varies by source) - Network: Member of Mass General Brigham; affiliations enable access to specialty and pediatric services - Contact/Foundational info: Main site nwh.org; multiple listed phone numbers; HQ at 2014 Washington Street, Newton, MA For division-specific information, consider visiting the hospital’s otolaryngology department page or contacting the hospital directly through the main lines.
Clinic Type
Otolaryngology (Ear, Nose, and Throat)
Address
Newton-Wellesley Hospital, Division of Otolaryngology, 2014 Washington Street, Newton, MA 02462
Phone
617-243-6000
nwhexperience@partners.org
Opening Hours
24 hours for emergency and consultative services; (not explicitly listed for routine appointments)
Emergency Care
Yes, 24-hour emergency and consultative services
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services does the Otolaryngology Division provide?
The Otolaryngology Division offers high-quality ear, nose, and throat (ENT) care for both adults and children, including emergency and consultative services 24 hours a day.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Health US News (ENT/otolaryngologists page): Patient Experience: 3 / 5 (9 reviews)
- Trustburn (Newton Wellesley Otolaryngology): 4.2 (14 reviews)
- Mass General Brigham (Otolaryngology listing near Newton, MA): Provider ratings shown (e.g., 4.8 / 488 reviews; 4.9 / 82; 4.7 / 69)
- Healthgrades (Newton-Wellesley Hospital): 69% of patients recommend
- Vitals (Newton-Wellesley Hospital): Zero stars (1 written review) (1 review)
- Yelp (Newton-Wellesley Hospital general): 2.6 (218 reviews)
Patients praise
- Clinicians listen to concerns and provide clear explanations/treatment options
- Staff described as friendly/professional and supportive
- Patients report effective care for ENT issues (e.g., sinus problems, ear infections)
- Easy appointment/parking and accommodating office experience
Common complaints
- Lower patient-experience score for ENT/otolaryngology (3/5 on US News page)
- Reports of slow response/help, dirty facilities, and noisy rooms at the hospital level (not ENT-specific)
- A complaint/review alleging discriminatory treatment at the hospital (1-star/‘zero stars’)
"“had a really positive experience at my recent ENT appointment. They listened to all of my concerns and provided...”"
— Trustburn review snippet for “NEWTON WELLESLEY OTOLARYNGOLOGY”"“Most professional and accommodating… Getting appointments And parking my car make my visit to their office easy!”"
— Localitybiz reviews for New England Ear Nose and Throat in Newton-Wellesley Hospital"“Patient Experience. 3 / 5. 9 Reviews”"
— Health US News ENT/otolaryngologists page for Newton-Wellesley HospitalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- [PDF] Newton-Wellesley Hospital Community Collaborative — Jul 18, 2025
- Infectious Disease Physician (.5 FTE) - Newton-Wellesley Hospital — Jul 8, 2026
- Spine Center | Newton-Wellesley Hospital — Nov 19, 2025
- Time-Driven Activity-Based Costing of Sclerotherapy for ... - PubMed — Feb 25, 2026
- ENT Specialists, Inc. Opens New Dedham Office, 60 Years of World Class ENT Care to Massachusetts | Morningstar — Apr 8, 2026
Information sourced from the clinic's website as of July 11, 2026.
More otolaryngology (ear, nose, and throat) clinics in Newton
Vernick & Gopal, LLC is a small medical practice based in Chestnut Hill, MA, offering ENT (ear, nose, throat) care. They operate 4 offices in the Chestnut Hill area, including their HQ at 1244 Boylston St, Chestnut Hill, MA 02467. The practice appears to be board-certified ENT specialists within outpatient care, with a small team (about 5 employees). Contact: admin@vernickandgopal.com or (617) 383-6846 / (617) 383-6800. If you’re seeking an ENT doctor near Newton/Chestnut Hill, this practice serves the local area.
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