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About

UBMD Orthopaedics & Sports Medicine is a Buffalo-area medical group offering orthopaedic, sports medicine, and concussion care. They provide pediatric and adult care with offices in Buffalo, Amherst, Niagara Falls, and Orchard Park. The team includes surgeons, sports medicine specialists, physical therapists, and athletic trainers, and they serve as team doctors for local professional and collegiate teams (e.g., Buffalo Bills, Sabres, University at Buffalo). Primary offices are located at 4225 Genesee Street, Cheektowaga, NY 14225 (HQ). They employ about 150 staff and operate across three U.S. offices.

Clinic Type

Orthopedics

Address

4225 Genesee Street, Cheektowaga, NY 14225, US

Phone

7163270990

Email

impact@ubortho.com

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

UB OrthoCare urgent care visits

Services Offered

  • Orthopaedics
  • Sports Medicine
  • Urgent Orthopaedic Care
  • Concussion Management Center
  • Physical Therapy
  • Regenerative Medicine
  • Pediatric Orthopaedics
  • Shoulder
  • Elbow
  • Knee
  • Hip
  • Ankle/Foot
  • Neck
  • Spine
  • Medical Sports Massage Therapy
  • Rehabilitation Services
  • Staff Education
  • Research

Team

  • Kenneth A. Krackow, MD — MD

Insurance & Payment

Languages Spoken

Current Offers

New patient online scheduling — null

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Google): 4.1 out of 5 stars (based on 246 reviews aggregated on Birdeye) (246 reviews)
  • Nutrifinder: 3.8 out of 5 stars (based on 200 reviews) (200 reviews)

Patients praise

  • Professional and knowledgeable medical staff
  • Effective surgical outcomes and pain management
  • Comprehensive care and thorough explanations for many patients
  • Strong reputation in the Buffalo/Western New York region as team doctors for professional sports organizations

Common complaints

  • Difficulties with scheduling appointments and returning phone calls
  • Inconsistent bedside manner or communication from some providers/staff
  • Concerns regarding the explanation of imaging or diagnostic results

"Fantastic experience: I recommend the drs at UBMD... My only complaint is with the scheduling dept. It took me 2.5 weeks to finally talk to someone. Calls to the office were not returned. Not OK."

Patient review via Nutrifinder

"Welcoming and compassionate staff- I felt heard and finally like I can get better. My PA went above and beyond to get me imaging and relief."

Patient review via Birdeye

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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