Cass Family Clinic – Our Family, Caring For Yours.
Family Medicine • Niles, MI
About
Cass Family Clinic is a multiteam health system serving over 14,500 patients across Cass and Berrien counties in Southwest Michigan. With more than 180 staff across three main locations (Cassopolis, Dowagiac, Niles) and a mobile clinic, they offer integrated primary care, dental, behavioral health, and pharmacy services. They emphasize accessible care regardless of insurance status or ability to pay. Their Niles location is one of the key sites, alongside Cassopolis and Dowagiac, and they regularly announce new staff additions and community health initiatives. For more details, visit cassfamilyclinic.org.
Clinic Type
Family Medicine
Address
261 M 62, Cassopolis, Michigan 49031, US
Phone
(269) 445-3874
thoward@cassfamilyclinic.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
Community Health Workers available to assist in healthcare enrollment in the Michigan Medicaid Healthcare Plans and Sliding Fee Discount Program
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- HelpConnectUsa: 3.6/5 (45)
- Vitals: 2.9/5
Patients praise
- Convenient one-stop services (medical, dental, pharmacy in one building)
- Welcoming front desk staff noted by some patients
- Efficient and convenient pharmacy services for some patients
- Generally seen as a community asset providing accessible care
Common complaints
- Long wait times for appointments and prescription refills
- Complaints about staff attitude, including perceived rudeness or lack of empathy
- Concerns regarding communication and the expertise of some healthcare providers
"Great service! The staff are nicer than pie and sweeter than sugar. I also love the fact that all of the clinical fields are in one building..."
— Cass Family Clinic Official Website"The clinic has received mixed reviews from patients, highlighting a welcoming front desk staff but raising concerns about the service attitude of some healthcare providers."
— WhereeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cass Family Clinic appoints new Niles provider | Niles | heraldpalladium.com — May 27, 2026
- CASS FAMILY CLINIC OPENS NEW DENTAL CENTER INSIDE ITS NILES CLINIC | Moody on the Market — Sep 27, 2025
- Cassopolis Family Clinic Network - Niles Community Health Center ... — May 5, 2026
- Cass Family Clinic Opens New Dental Center Inside Its Niles Clinic — Oct 2, 2025
- Mobile Health Clinic - Cass Family Clinic — Jul 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
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