Corewell Health Southwestern Medical Counseling - Niles
Mental Health Counseling • Niles, MI
Clinic Type
Mental Health Counseling
Address
2002 S. 11th St., Niles, MI 49120
Phone
269.429.7727
best@corewellhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (aggregating Google reviews) for Southwestern Medical Primary Care - Niles: 2.4/5 stars (114 reviews)
- Birdeye (aggregating Google reviews) for Southwestern Medical Walk-In-Clinic - Niles: 2.3/5 stars (6 reviews)
Patients praise
- Compassionate, non-judgmental care, particularly in addiction and behavioral health services
- Providers who are praised for listening well, not rushing, and explaining treatments clearly
- Strong support for the Niles-based substance use treatment and education center's mission and team approach
Common complaints
- Concerns regarding billing practices and surprise charges
- Occasional reports of snappy or unfriendly front desk staff
- Negative experiences with administrative processes or perceived lack of clear communication
"He listens and i dont feel rushed or hurried 2 He tells it like it is in a way i can understand 3 He explains EVERYTHING in detail"
— Patient review for Dr. Max Schaefer on Corewell Health provider page"She talks with you like your a friend not someone to speak down to because she's a dr and your just a patient. She's wonderful."
— Patient review for Dr. Cicely Moreno on Corewell Health provider page"Absolutely terrible experience, went in for routine bloodwork and between Corwell health and the insurance the "free" preventative care turned into a 500.00 nightmare..."
— Patient review for Corewell Health Southwestern Medical Walk-In-Clinic - Niles on BirdeyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Physicians - Lakeland Care Network — Jun 13, 2026
- Dr. Lois G Lello, MD - Niles, MI - Pediatrics - Corewell Health — Sep 19, 2025
- Respiratory Therapist in St Joseph, Michigan, United States of America — Jun 1, 2026
- Dr. John W Howard, MD - Niles, MI - Family Medicine — May 30, 2026
- Respiratory Therapist PRN - Corewell Health Careers — Jun 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
More mental health counseling clinics in Niles
Summary: - Cass Family Clinic offers integrated behavioral health services across its Cassopolis, Dowagiac, and Niles locations, plus a mobile clinic, as part of its comprehensive primary care and medical services. - The Niles site (122 Grant St, Niles, MI 49120) is one of the clinic’s locations where behavioral health care is provided. - The organization emphasizes accessible care regardless of insurance status or ability to pay, with a broad team and community-focused programs. If you’re seeking specific details, I can pull more targeted info (e.g., behavioral health providers at Niles, appointment process, or hours).
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