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About

Corewell Health is a nonprofit U.S. health system formed in 2022 from the Beaumont Health and Spectrum Health merger, headquartered in Grand Rapids, MI. It operates as Michigan’s largest health system with a broad network including 22 hospitals (as of 2025) and extensive care services across Metro Detroit and West/Central Michigan. Key leadership includes CEO Tina Freese Decker. The system emphasizes accessible, affordable, equitable care with same-day options for non-emergency needs. Notable recent achievements include Leapfrog Safety Grade “A” awards for Lakeland Hospitals in St. Joseph and Niles.

Clinic Type

Pediatrics

Address

2002 S. 11th St., Niles, MI 49120

Phone

269.687.0200

Email

best@corewellhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary Care
  • Pediatrics

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Medicare, Leapfrog, Birdeye, Yelp, Healthgrades: Official CMS/Medicare ratings available (varies by site); Leapfrog safety scores exist for hospitals (Varies by platform (e.g., 114 reviews for primary care in Niles, 6 for walk-in clinic in Niles))

Patients praise

  • Some patients have reported excellent experiences with staff in certain primary care clinics
  • The organization actively requests feedback to improve services and provides established pathways for complaints and compliments

Common complaints

  • Concerns regarding billing practices, including unexpected fees, incorrect coding, and difficulty resolving billing disputes
  • Complaints about long wait times for appointments and medical care
  • Reports of staff being perceived as dismissive, snappy, or unprofessional in some clinical or reception settings
  • Frustration with difficulty accessing appointments or primary care providers leaving the area

"Todd Haney is very unprofessional... Pay a lot of money just for nothing and then have to miss work and go to the hospital because you are so sick and never got a prescription or treatment."

Birdeye (Review of Corewell Health Southwestern Medical Primary Care - Niles)"}},{quote:{citations:,confidence:

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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