Behavioral Health - Cass Family Clinic
Psychology • Niles, MI
About
Cass Family Clinic in Niles offers integrated behavioral health services as part of its primary care team. They provide behavioral health therapy and support across their Cassopolis, Dowagiac, Niles, and mobile clinic locations, focusing on accessible care regardless of insurance status or ability to pay. The Niles site is part of a larger network of over 180 staff serving more than 14,500 patients in Southwest Michigan, with comprehensive services including primary care, dental, behavioral health, and pharmacy. If you’re seeking behavioral health care in Niles, Cass Family Clinic aims to deliver patient-centered, community-focused support.
Clinic Type
Psychology
Address
261 M 62, Cassopolis, Michigan 49031, US
Phone
(269) 445-3874
thoward@cassfamilyclinic.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Payment Options (linked on site), Cash, Insurance may be billed through Cass Family Clinic’s payment options page
Languages Spoken
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FAQs
What services does Cass Family Clinic offer for behavioral health?
Counseling, Medication management, Substance Use Disorder Treatment
What services are offered under behavioral health?
Counseling, Medication management, Substance Use Disorder Treatment.
Who can schedule a behavioral health appointment?
Individuals must be established as a Cass Family Clinic medical patient to schedule a behavioral health appointment.
What happens if someone has severe symptoms?
Patients with severe symptoms are referred to Riverwood Center.
How do I get a referral for counseling?
Talk with your primary care provider to set up an appointment with a qualified behavioral health specialist.
How should I proceed if I notice signs/symptoms that may warrant counseling?
The signs/symptoms indicate you should reach out to your primary care provider to consider a referral for counseling services.
Social Media
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What Patients Say
Overall sentiment across review platforms: mixed
Patients praise
- welcoming front desk staff in some instances
- efficient pharmacy services noted by some patients
- accessible and comprehensive care model including dental and behavioral health under one roof
- positive feedback on dental services
Common complaints
- long wait times for appointments and prescription refills
- inconsistent service attitude of some staff and providers, with reports of lack of empathy
- concerns regarding communication about medical needs and treatment protocols
- occasional cleanliness issues mentioned in broader practice feedback
"Great doctors, great nurses! This is your hometown doctor and nurses with a great amount of knowledge!"
— Cass Family Clinic website testimonials"Great service! The staff are ..."
— Cass Family Clinic website testimonialsSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cass Family Clinic appoints new Niles provider | Niles | heraldpalladium.com — May 27, 2026
- Cass Family Clinic welcomes new Social Worker in Mobile Health Clinic | Moody on the Market — Dec 23, 2025
- Cass Family Clinic launches mobile care — Aug 6, 2025
- December 2025 – Cass Family Clinic — Dec 1, 2025
- Cass Family Clinic hosts ribbon-cutting celebration for new Mobile Health Clinic — Jul 16, 2025
Information sourced from the clinic's website as of July 11, 2026.
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