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About

River Valley Ambulatory Surgical Center (River Valley ASC LLC) is a private, physician-owned multi-specialty ambulatory surgery center based in Norwich, Connecticut. It operates as a freestanding, ADA-compliant facility offering personalized surgical care. The organization lists 1 employee and four office locations in Norwich, with its HQ at 45 Salem Turnpike, Norwich, CT 06360. Key details: - Industry: healthcare, ambulatory surgery center (ASC) - Ownership: Private, physician-owned - Address: 45 Salem Tpke, Ste 7; Norwich, CT 06360; United States - Contact: 860-859-9948 - Online presence: rivervalleyasc.com; LinkedIn presence - Website metrics: ~1,095 monthly visits; bounce rate ~0.4%; pages/visit ~1.1; global rank ~13.9M - NAICS/SIC: 62, 621 / 80, 801 Note: The page describes the center’s location, focus on a personalized surgical experience, and basic company data.

Clinic Type

Ambulatory Surgery

Address

Norwich, CT

Phone

860-859-9948

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • ambulatory surgery center
  • multispecialty surgical services
  • physician-owned (implied)

Technology & Equipment

  • advances in surgical safety
  • Go Clear Award for eliminating surgical smoke

Insurance & Payment

Not specified on page

Languages Spoken

Awards & Accreditations

  • Newsweek Best Ambulatory Surgery Centers 2025
  • Newsweek Best Ambulatory Surgery Centers 2024
  • Newsweek Best Ambulatory Surgery Centers 2023 (SCA Health network recognition)
  • AAAHC accreditation
  • Go Clear Award (AORN)
  • SPH Analytics National APEX Quality Award (finalist/winner context)
  • Newsweek Best Ambulatory Surgery Centers 2023
  • Go Clear Award by AORN

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 92 reviews mentioned on Birdeye (92)

Patients praise

  • Friendly, professional, and courteous staff
  • Genuinely compassionate care
  • Focus on patient experience and comfort
  • Supportive during stressful pre-surgical periods

Common complaints

  • Allegations of breaches in sterilization protocols
  • Concerns regarding patient monitoring during and after procedures
  • Inconsistencies in sterilization record-keeping
  • Potential inadequate staffing levels during patient recovery
  • Investigations by state and federal agencies including the Connecticut Department of Public Health and CMS

"All of their staff are friendly, courteous, and professional. They show great care in each patient and those who waiting to assist the patient."

Birdeye

"They were genuinely compassionate to both my wife and I. They took great care to reassure us and answer all of our questions and wouldn't leave us alone until ..."

Healthgrades

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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