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EAR, NOSE & THROAT, LTD. is a private otolaryngology and head & neck surgery practice serving Norfolk and Chesapeake, Virginia for 50+ years. Key facts: - Location: Headquartered in Norfolk, VA with 3 offices total (including 901 Hampton Blvd, Norfolk, VA 23507) - Industry: Medical Practices (otolaryngology, hearing, head & neck surgery) - Services: ENT, hearing loss, hearing aids, cosmetic and therapeutic care - Size: 11–50 employees; annual revenue around $24.2 million - Contact: +1 757-623-0526 - Website: entltd.com Note: The firm emphasizes long-standing presence in the Hampton Roads area and offers services related to ear, nose, and throat care, including hearing-related treatments.

Clinic Type

ENT (Ear, Nose, and Throat)

Address

885 Kempsville Rd. Suite 221, Norfolk, VA 23502

Phone

(757) 623-0526

Email

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Opening Hours

Mon-Fri: 8:00am-4:30pm

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yahoo Local: 2.5 out of 5 stars (10 reviews)
  • Healthgrades: 1 out of 5 stars (1 review)
  • BusinessYab: Not specified (2 reviews)

Patients praise

  • Physicians (specifically Dr. Shroyer, Dr. Hood, Dr. Horn, and Dr. Kalafsky) are frequently described as kind, professional, and knowledgeable
  • Staff mentioned as caring in some instances (e.g., Felicia)

Common complaints

  • Long wait times and scheduling issues
  • Rude or unhelpful front desk and administrative staff
  • Lack of effective communication regarding follow-ups and procedures
  • Difficulty reaching office staff or receiving callbacks

"The office staff is the worst experience I’ve ever seen at a doctors office... Every time we go to the office, the older lady up front is very rude to not only us, but literally everyone the comes in."

— LocalityBiz review

"Dr. Hood is amazing. He is a great doctor and treated our son with the utmost care."

— LocalityBiz review

"DO NOT USE!!!! The doctor never performed a full exam... I have called the office manager twice to express my concern with no callback. Please save your time and money and head to ANY other practice!"

— Healthgrades review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Norfolk, VA·ENT (Ear, Nose, and Throat)

EVMS Academic Physicians and Surgeons Health Services Foundation (EVMS Medical Group) is a multi-disciplinary medical group in Hampton Roads, focused on patient-centered care and translational research. Key details: - Size/location: Over 256 providers (194 physicians) across more than 50 locations; headquartered in Norfolk, VA. - Services: Combines quality health care with translational research to translate scientific discoveries into treatments and approaches to patient care. - Contact: Headquarters address in Norfolk, VA; phone 757.451.6200. - Offices: 2 U.S. offices (Norfolk area) at PO BOX 936 and 4111 Monarch Way, Ste 500, Norfolk, VA 23508. If your interest is specifically general ENT (Ear, Nose, and Throat) services within EVMS Medical Group, note that this summary reflects the broader organization; it does not provide ENT-specific providers or programs. For ENT-focused care in Norfolk, you may want to ask to be directed to the EVMS ENT specialists within the EVMS Medical Group or check their provider directory for otolaryngology.

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Norfolk, VA·ENT (Ear, Nose, and Throat)

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