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About

American Family Care (AFC) is an urgent care and walk-in clinic in Norfolk, VA, located at 1119 N Military Hwy, Suite 300. The clinic offers urgent care, occupational health services including DOT physicals and drug screens, on-site lab services, X-rays, flu shots, pediatric urgent care, and virtual telemedicine services. Walk-ins are welcome, and the clinic is open Monday-Friday 8 AM-8 PM and Saturday-Sunday 8 AM-5 PM.

Clinic Type

Urgent Care

Address

1119 N Military Hwy, Suite 300, Norfolk, VA 23502

Phone

(757) 240-3500

Email

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Opening Hours

Monday - Friday: 8:00 AM - 8:00 PM; Saturday - Sunday: 8:00 AM - 5:00 PM

Emergency Care

Emergency care available

Services Offered

—

Insurance & Payment

—

Languages Spoken

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Social Media

What Patients Say

Overall sentiment across review platforms: mixed

  • Yahoo/Solv (AFC Urgent Care Norfolk): 4.5/5 (15 reviews)
  • Solv (Velocity Urgent Care): 2.4/5 (5 reviews)
  • Solv (East Beach Urgent Care): 3.0/5 (2 reviews)

Patients praise

  • Friendly and compassionate staff
  • Efficient check-in and short wait times in many cases
  • Clean and welcoming facility environment
  • Thorough medical examinations and professional care

Common complaints

  • Long or inconsistent wait times
  • Administrative and insurance processing delays
  • Poor communication regarding services or test results
  • Occasional staff service inconsistencies

"Easy check-in. Considerate staff. Friendly. Good listeners. Calming atmosphere."

— Patient Review for AFC Urgent Care Norfolk

"They FORGOT ABOUT ME!"

— Patient Review for Velocity Urgent Care

"I waited about an hour, only to be told that they do NOT perform immigration medical exams at this office at all. This was extremely frustrating and a complete waste of time."

— Patient Review for AFC Urgent Care Norfolk

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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