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Clinic Type

Behavioral Health

Address

1201 Dekalb Street, Norristown, PA

Phone

610-279-9270

Email

edits@recovery.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Outpatient treatment
  • Intensive outpatient program (IOP)
  • Therapies including group therapy and 1-on-1 counseling
  • Mental health treatment
  • Substance use disorder treatment
  • Personalized care plans
  • Admissions coordination
  • Flexible therapeutic and medical care options

Insurance & Payment

  • Medicaid
  • Tricare

Provider's Policy: Our admissions team will work with you to explore the right payment options based on your needs, ensuring you get the best possible treatment. Center pricing can vary based on program and length of stay. We don't have pricing information for this center. Please contact the center for more information.

Contact center for information, Cash pay, Insurance based, Payment plans

Languages Spoken

Pricing

  • Center pricing can vary based on program and length of stay
  • We don't have pricing information for this center. Please contact the center for more information.

FAQs

What therapies does Central Behavioral Health Outpatient & Intake Services Center offer?

The following therapies are included: group therapy, 1-on-1 counseling and more.

How is Central Behavioral Health Outpatient & Intake Services Center paying for services?

Our admissions team will work with you to explore the right payment options based on your needs, ensuring you get the best possible treatment.

What services does Central Behavioral Health Outpatient & Intake Services Center provide?

Comprehensive mental health and substance use treatment center with diverse services for adults, adolescents, and seniors.

Photos

What Patients Say

Overall sentiment across review platforms: negative

  • Recovered.org: 3.73/5 (Trustscore)
  • LocalityBiz: Mixed reviews (individual 1-star and 5-star ratings noted)

Patients praise

  • Some long-term patients report positive, sincere, and genuine staff experiences over many years

Common complaints

  • Difficulty with phone accessibility, including unreturned voicemails and long wait times
  • Frustration with the intake and scheduling process, including reports of lost appointments and technical issues with telehealth
  • Reports of rude or dismissive staff interactions at the front desk
  • Long wait times for scheduled appointments once in the office
  • Concerns about understaffing and inadequate support for patients with urgent mental health needs

"My experience at Central was actively detrimental to my mental health... I would advise anybody considering Central Behavioral that it isn’t worth it unless it is your literal last resort."

a-better-place.com review

"Been a patient here for over 20+ years. Most times great service. Great doctor's and great, sincere and genuine staff."

LocalityBiz review

"I’ve called numerous times daily to try and schedule an appointment and THEY DO NOT ANSWER OR CALL BACK. absolutely atrocious."

ABA Navigator review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Norristown, PA·Behavioral Health

Central Behavioral Health is a nonprofit behavioral health provider serving Montgomery County, PA, with 8 offices (primarily in Norristown) and a 1948 founding. They offer comprehensive services across all ages, including outpatient therapy, intensive outpatient programs, psychiatry, substance use treatment, case management, recovery coaching, peer support, family and children’s services, senior services, and community outreach. The organization focuses on affordable access regardless of ability to pay and emphasizes training mental health professionals. Key details: headquartered in Norristown, 74 employees, contact info (info@centralbh.org; (610) 279-9270 / 610-277-4600). Website: centralbh.org.

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