Einstein Physicians Norristown Family Physicians
Family Medicine • Norristown, PA • 1 (Norristown) locations
Clinic Type
Family Medicine
Address
1437 DeKalb Street, Suite 201, Norristown, PA 19401
Phone
1-800-533-3669
giving@jefferson.edu
Opening Hours
8:30am to 8:30pm Monday - Tuesday, Thursday; 8:30am to 7:30pm Wednesday; 8:30am to 4:30pm Friday; 8:30am to 12:15pm Saturday
Telehealth
Available
Services Offered
Insurance & Payment
—
Languages Spoken
Current Offers
New Patient Offer
FAQs
What services does Einstein Physicians Norristown Family Physicians provide?
Comprehensive primary care and family medicine services.
Is this location part of Einstein Healthcare Network / Jefferson Health?
Yes, this is an Einstein Healthcare Network - Jefferson Health location.
How can I schedule an appointment?
Online appointments and patient information are provided through the Einstein system; contact or use the schedule appointment options on Jefferson Health's site.
Where is the practice located?
1437 DeKalb Street, Suite 201, Norristown, PA 19401.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Einstein Health/Medical News Today: 4.9/5 (provider-specific) (412 (Dr. Drumm), 44 (Dr. Taylor))
- Healthgrades (Practice-level): 1.0/5 (1)
- Birdeye (Norriton location): 2.0/5 (54)
Patients praise
- Highly skilled, compassionate, and attentive individual physicians (notably Dr. Drumm and Dr. Taylor)
- Physicians who take time to listen and provide personalized care
- Strong, long-term relationships with patients
- Kind and attentive support staff in some interactions
Common complaints
- Long wait times for appointments and in-office waiting times
- Difficulties with communication and phone systems
- Perceived lack of follow-up from office staff
- Inconsistent care or difficulties seeing an actual doctor instead of a resident
- Reports of rude or unprofessional staff interactions
- Issues with prescription management
"Dr. Drumm is amazing. However, I showed up 20 minutes early for my appointment and I waited 35 minutes to get into an exam room and then I waited another 20 minutes for Dr. Drumm to actually come in... this is in my opinion unacceptable."
— Dr. Christopher Drumm provider page"The doctors listen attentively, provide personalized treatment options, and go above and beyond to address their patients' needs. However, the practice faces challenges with its communication and phone system..."
— Loc8NearMe"I don't think I've ever posted an online review, but after enduring the horrific service of this practice over and over I felt compelled to leave a cautionary review... Problems across the board..."
— Birdeye (Einstein Physicians Norriton)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Virginia Hoptman — Apr 14, 2026
- Milagros M. Manzano, PA-C - Physician Assistant in Norristown, PA — Jun 11, 2026
- Dr. Judith H. Esman, MD - Physiatrist in Norristown, PA — May 14, 2026
- Nicole Y. Lentz, CNA - Nurse Anesthetist in East Norriton, PA — May 14, 2026
- Lauren Pleis — Jun 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Norristown
Comparing your options?
See other family medicine clinics in Norristown, or search the full directory by insurance, ratings, and more.