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About

Einstein Healthcare Network offers internal medicine services at its Norristown location within the Philadelphia-based system. Key details: - Network: Einstein Healthcare Network (Philadelphia, PA) - Focus: Internal Medicine (general adult primary care; care coordination) - Norristown presence: Services located in or associated with the Einstein network in the Norristown area (part of the Philadelphia region) - Locations in the broader network: 7 US offices, including Philadelphia-area sites; HQ at 5501 Old York Rd, Philadelphia, PA 19141 If you need the exact Norristown address, hours, or provider list for internal medicine within Einstein in Norristown, I can look up the latest details.

Clinic Type

Internal Medicine

Address

609 West Germantown Pike, Suite 270, East Norriton, PA 19403

Phone

1-800-533-3669

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

In Case of a Medical Emergency, Please Call 911 or Visit One of Our Emergency Departments.

Services Offered

Team

  • Michael Esrick — MD
  • Michael A. Cerino, II — DO
  • Rani Pandya — MD
  • Tatsiana Serhiyenia — MD
  • Jody Borgman — MD
  • Frederic Becker — MD
  • Ann Till — MD

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Einstein Physicians Norriton): 2.0/5 stars (54 reviews)
  • Einstein Healthcare Network (Dr. Jody Borgman): 4.8/5 stars (43 ratings)
  • Healthgrades (Einstein Physicians Montgomery Family Practice): 1.0/5 stars (1 review)
  • Yelp (Einstein Medical Center Montgomery): 2.0/5 stars (171 reviews)
  • WebMD (Dr. Aysha Jilani): 4.5/5 stars (37 ratings)

Patients praise

  • Highly skilled medical care provided by some individual doctors and nurses
  • Doctors noted for being thorough, professional, informative, and good listeners
  • Compassionate patient care experiences from specific staff members
  • Efficient ambulance and emergency services in some instances

Common complaints

  • Long wait times at offices and in the emergency department
  • Difficulties with scheduling, office communication, and receiving responses through patient portals
  • Instances of perceived rudeness or unprofessionalism from some office staff
  • Concerns regarding the use of resident doctors without sufficient patient notification
  • Issues with medication management and pharmacy communication errors

"Problems across the board ranging from can't get a Rx filled without calling 10x, appts they take you 45 mins late and the appt takes 10x longer than it should."

Birdeye review of Einstein Physicians Norriton

"I was made to see a resident doctor without being clearly told ahead of time. After the first visit, I asked to see an actual doctor because mistakes were made with my medication."

Healthgrades review of Einstein Physicians Montgomery Family Practice

"Dr. Borgman and his staff treat me with care. They go out of their way to accommodate, update, and provide me with discussions re my Rx and bloodwork."

Einstein Healthcare Network patient review of Dr. Jody Borgman

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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