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About

North Adams Family Medicine has moved to Adams and remains part of CHP Berkshire’s network. CHP Berkshires is a nonprofit health network offering primary care (adult and pediatric), women’s health, dental, nutrition, behavioral health, and family services across 9 offices in the Berkshire region, including locations in Great Barrington, Pittsfield, Lee, and nearby towns. The North Adams location is now operating from Adams as part of CHP Berkshires’ expanded service footprint. If you need the exact new Adams address or hours, check CHP Berkshires’ site or contact their main line.

Clinic Type

Endocrinology

Address

19 Depot St, Adams, MA

Phone

413-664-4088

Email

enrollment@chpberkshires.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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FAQs

What is the new address for North Adams Family Medicine?

The North Adams Family Medicine team has a new home within the Adams offices at 19 Depot St, Adams, MA.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (CHP Neighborhood Health Center - North Adams, MA): 1.4 star (5 reviews)
  • FreeClinics (CHP North Adams Family Medical & Dental - North Adams, MA): Terrible service (negative user feedback shown; no star rating captured) (Not stated)
  • WebMD (Chp Adams Internists in Adams, MA): Not captured (review text shown; 1–2 reviews displayed) (Showing 1–2 of 2 reviews)
  • A-Better-Place (CHP North Adams Family - North Adams): Not captured (review text shown; mentions 'awful' and 'sarcastic') (Not stated)

Patients praise

  • The North Adams Family Medicine team relocated into CHP’s Adams offices (19 Depot St) as of April 28, 2025 (informational/neutral, not a patient-experience rating).

Common complaints

  • Patient complaints about service and staff, including medication issues (FreeClinics)
  • Patient dissatisfaction and advice to get care elsewhere (WebMD)
  • Negative experiences described by reviewers (A-Better-Place)
  • Low overall rating on Birdeye (1.4 stars)

"“Terrible service and horrible people working there .They never can get medications right or help patients.”"

— FreeClinics page for CHP North Adams Family Medical & Dental

"“Please do yourself a favor and get care from another practice…”"

— WebMD practice page (CHP Adams Internists)

"“This is strictly a review of Dr Ruch. He is awful disrespectful sarcastic …”"

— A-Better-Place listing for CHP North Adams Family

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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North Adams, MA·Endocrinology

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North Adams, MA·Endocrinology

Berkshire Health Systems (BHS) provides comprehensive endocrine and metabolic care through its Berkshire Medical Center network and affiliated clinics in Berkshire County, including North Adams. Key points relevant to Endocrinology & Metabolism: - Services: General and specialty care in endocrinology and metabolism, with access to inpatient and outpatient services, advanced imaging, and lab facilities. - Locations: BHS maintains clinics and provider offices across Berkshire County, including sites in North Adams, Pittsfield, and Great Barrington, with a Medical Center campus in Pittsfield and related facilities on the BMC campus. - Continuum of care: Integrated care through BHS physician practices, urgent care, cancer and surgical services, and home/ambulatory care networks (BVNA, telehealth options). - Providers: Endocrinology/Metabolism specialists available within the BHS network as part of the Berkshire OBGYN and medical group networks, with ongoing recruitment and updates (e.g., new providers added to the area). If you’re seeking Endocrinology & Metabolism care specifically in North Adams, BHS notes ongoing endocrinology services via its North Adams ecosystem and affiliated clinics, with access to BHS specialists and imaging/lab support. For precise appointment availability or to confirm a specific endocrinologist in North Adams, contact Berkshire Health Systems directly or visit their provider directory.

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