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About

Williamstown Medical at North Adams is a rural health clinic of Fairview Hospital located in North Adams, Massachusetts. The clinic provides primary care services and operates as a National Health Service Corps site. A sliding fee program based on income and family size is available.

Clinic Type

Sexual Health Clinic

Address

71 Hospital Avenue, Second Floor/Suite 2000, North Adams, MA 01247

Phone

413-664-5710

Email

BHSPatientExperience@bhs1.org

Opening Hours

Mon: 7:30am – 5:00pm; Tue: 7:30am – 6:00pm; Wed: 7:30am – 6:00pm; Thu: 7:30am – 5:30pm; Fri: 7:30am – 5:00pm

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: Generally low to mixed ratings on public review sites (Small sample size of public reviews (e.g., 7 reviews on Yelp))
  • Birdeye (for specific provider): 5.0 (1 review)

Patients praise

  • Satisfactory medical care reported by some patients
  • Examples of high ratings for individual providers (e.g., 5-star rating for specific MD)

Common complaints

  • Rudeness of front desk staff
  • Perceived lack of competence among some medical staff
  • High turnover rate of physicians
  • Specific complaints about individual doctor conduct (disrespectful/sarcastic)

"Incredibly rude front staff, medical staff who don't really know what they're doing, very high turnover with doctors."

— MapQuest reviews for Williamstown Medical Associates PC

"This is strictly a review of Dr Ruch. He is awful disrespectful sarcastic and has no..."

— A Better Place review site

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Summary: Tapestry Health is a Springfield, MA–based nonprofit delivering community-based sexual and reproductive health care, HIV prevention, overdose prevention education, syringe access and disposal, and WIC family nutrition. Founded in 1973, it serves Western Massachusetts and operates multiple offices, including in Springfield and Florence. The organization emphasizes serving communities with limited access to care and offers education, resources, and support through a staff of about 65 and annual revenue around $32.1 million. While not specifically listed as a North Adams location, Tapestry Health provides services across Western MA and may offer programs or referrals relevant to North Adams residents seeking sexual/reproductive health services. Contact: info@tapestryhealth.org or (413) 536-8777.

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