Northwestern Medicine Division of Pulmonary, Critical Care and ...
Pulmonology • North Chicago, IL • Since 2021
About
Northwestern Medicine Canning Thoracic Institute (Division of Pulmonary, Critical Care, and Thoracic Health) is a nonprofit, Chicago-based center anchored at Northwestern Memorial Hospital. Founded in 2021, it delivers comprehensive pulmonary and respiratory care, including advanced diagnostics, treatment services, and innovative thoracic procedures such as lung transplantation. The institute is a national leader in thoracic care, with Northwestern Memorial Hospital ranked No. 7 in the U.S. for pulmonology and lung surgery (2025–2026) and 2024 data noting 148 lung transplants—the most in the nation, with efficient evaluation (median ~5 days) and wait times (~4 days). The organization emphasizes multidisciplinary, cutting-edge care from diagnosis through treatment and beyond, serving patients across Chicago and surrounding areas. Contact: 312.695.5864.
Clinic Type
Pulmonology
Address
Northwestern Medicine; exact street address not provided on the page
Phone
3126951800
kflesch@nm.org
Opening Hours
8 am–5 pm
Telehealth
telehealth option indicated in extras
Services Offered
—
Team
Insurance & Payment
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Languages Spoken
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FAQs
What services does the Northwestern Medicine Division of Pulmonary, Critical Care and Sleep Medicine provide?
Complete diagnostic and treatment services and facilities for diseases of the respiratory system.
Where are patients accommodated?
At various sites within the Northwestern University-McGaw Medical Center depending upon disease and treatment needs, with liaison to related disciplines.
Do physicians have board certifications?
Yes, physicians are certified by the American Board of Internal Medicine and by the sub-specialty Board of Pulmonary Diseases; some are certified in Critical Care Medicine or Sleep Medicine.
Is there medical supervision for ICUs?
Yes, physicians provide full medical supervision of the medical intensive care units at Northwestern Memorial Hospital and Jesse Brown VA Medical Center.
Is parking available nearby?
Yes, parking is available at discounted rates for patients and visitors; a Parking Map is provided.
What are the hours of operation?
Various hours listed; the page shows 8 am–5 pm in multiple sections.
What amenities are available for patients and visitors?
Amenities include flower and gift shops, online services, and food and beverage options; a Services and Amenities Map is available.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Momentary Labs (based on CMS HCAHPS data): 4 out of 5 stars (1,878 patient surveys)
- Healthgrades: 82% overall patient experience rating (Not explicitly stated)
Patients praise
- High clinical expertise and success with complex procedures such as lung transplants and cancer care
- Many patients praise individual physicians for being thorough, compassionate, and attentive
- Generally high hospital-wide patient satisfaction ratings and recommendation rates compared to national averages
- Effective patient education and communication by many staff members
Common complaints
- Issues with administrative and scheduling processes
- Concerns regarding patient consent and communication in clinical settings
- Reports of dismissive or unprofessional behavior by specific providers
- Experiences of misdiagnosis or dissatisfaction with treatment plans in complex cases
"He took a personal interest in my sleep issues and made me feel as if we are in this together and that he truly wants to help me with my sleep issues."
— Patient review of Dr. Jason L. Peng"Avoid Kirby at all cost. I went in for an annual physical... She was rude, dismissive of my concerns and uncaring."
— Patient review of Dr. Joanne Kirby"Their scheduling department is absolutely horrible. I have now left three messages with the manager of scheduling, and she hasn't bothered to return my call."
— Northwestern Medicine customer reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Cryoprobe Improves Diagnostic Accuracy and Safety in Lung Biopsies - News Center — Jun 23, 2026
- New Wireless Sweat Patch May Improve Cystic Fibrosis Treatment - News Center — Aug 18, 2025
- Northwestern Medicine study finds lung transplant dramatically improves survival for patients with terminal lung cancer — Jul 8, 2026
- Northwestern Medicine Study Finds Lung Transplant Dramatically Improves Survival for Patients With Terminal Lung Cancer - News Center — Jul 8, 2026
- Mitochondria Support T-cells Proliferation and Memory Formation - News Center — Jul 24, 2025
Information sourced from the clinic's website as of July 11, 2026.
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