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Clinic Type

Pharmacy

Address

162 Washington Avenue, North Haven, CT 06473

Phone

#1-866-389-2727

Email

jobs@cvshealth.com

Opening Hours

9:00 AM - 5:30 PM

Services Offered

  • Primary care
  • Walk-in clinic
  • Symptom checker
  • In-clinic services (various)

Insurance & Payment

Cash, Credit/Debit Card, CVS ExtraCare

Languages Spoken

FAQs

What hours is MinuteClinic open?

MinuteClinic closes for lunch from 1:00 PM to 1:30 PM; opens at 9:00 AM on Saturday (hours may vary).

Walk-ins welcome — no appointment necessary!

Walk-ins are welcome at MinuteClinic inside CVS; no appointment is necessary.

MinuteClinic closes for lunch from 1:00 PM to 1:30 PM

MinuteClinic is closed for lunch from 1:00 PM to 1:30 PM.

MinuteClinic hours

Hours vary by day; typical listed hours include 9:00 AM - 5:30 PM and extended evening hours on certain days.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • CVS MinuteClinic official site: 4.6 out of 5 stars (based on 151 reviews) (151 reviews)

Patients praise

  • Convenience of the location for routine services
  • Positive experiences with vaccinations (flu, COVID-19)
  • Competent pharmacist intervention in specific prescription safety instances
  • Ease of booking appointments for MinuteClinic services online

Common complaints

  • Difficulties and delays with telephone customer service and automated systems
  • Reports of rude or unprofessional behavior by staff and healthcare providers
  • Understaffing and long wait times for pharmacy and clinic services
  • Issues with prescription fulfillment and communication regarding medication availability

"Great service! I made an appointment online for a strep test. There were several time slots available all day... the provider took me in immediately and tested to..."

Yahoo Local - Stephanie R.

"They have the most idiotic telephone service... it takes several hoops before you get to talk to a person. Along the way, there is endless talk about Covid... all spoken in the most annoying accent and tone I've ever heard on the phone."

themugsusa.com

"This place is awful. They apparently have guidelines/algorithms they have to follow to determine treatment... No room for medical judgement or listening to the patient. No respect, just profit-obsessed and rude AF nurse practitioners."

localitybiz.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Summary: The provided information describes Yale-New Haven Health System (YNHHS) as Connecticut’s largest nonprofit healthcare system based in New Haven, CT. It includes multiple hospitals and affiliated facilities (e.g., Yale New Haven Hospital, Smilow Cancer Hospital, Yale New Haven Children’s Hospital, Greenwich Hospital, Bridgeport Hospital, and Northeast Medical Group) with a broad service footprint across Connecticut and some presence in adjacent states. The system operates 3 offices in the United States and has a substantial workforce and revenue. There is no specific mention of a Pharmacy at North Haven Medical Center or a location in North Haven within the supplied highlights.

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