Urgent Care in West Hempstead, NY| Northwell Health
Primary Care • North Hempstead, NY • Since 2012
About
Summary: - Ivy Urgent Care is a privately held medical practice founded in 2012, headquartered in Staten Island, NY, with 5 offices (all in the United States) and about 18 employees. - Not a Northwell Health facility; the company operates independently under the Ivy Urgent Care brand. - For urgent care in West Hempstead, NY or North Hempstead area, Ivy Urgent Care’s listed locations are in Staten Island and Atlanta, not West Hempstead. If seeking Northwell Health facilities in North Hempstead, you’ll want Northwell-branded urgent care or hospital services in that Nassau County area. Key details: - Industry: Medical Practices - Headquarters: Staten Island, NY - Founded: 2012 - Offices: 5 (primarily NY; one in Atlanta) - Contact: +1 678-774-7100 (listed) - Website: ivyurgentcare.com If you specifically need urgent care in West Hempstead or a Northwell Health location in North Hempstead, I can find the closest Northwell urgent care or hospital option for you.
Clinic Type
Primary Care
Address
595 Hempstead Turnpike, West Hempstead, NY 11552
Phone
(347) 493-2952
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Opening Hours
Open until 8:00 pm (hours listed on page)”,
Telehealth
Yes (Telemedicine listed)
Services Offered
Technology & Equipment
Insurance & Payment
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online payment portal
Languages Spoken
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Pricing
Social Media
Photos







What Patients Say
Overall sentiment across review platforms: mixed
- ZocDoc: 5/5 (47 reviews)
- UrgentCareMap: 4.5/5 (736 reviews)
- Yelp (via Apple Maps): 2.1/5 (33 reviews)
Patients praise
- Professional and courteous healthcare staff
- Clean and efficient facility environment
- Convenient online check-in and spot-saving process
- Thorough and informative care provided by doctors and physician assistants
Common complaints
- Perceived unprofessionalism or lack of empathy from staff
- Reports of long wait times
- Issues with communication and patient prioritization
- Isolated complaints regarding misdiagnosis or facility equipment
"The healthcare workers at the facility were all professional, courteous, and outstanding. They provided exceptional care during my visit."
— LocalityBiz (User: Rob Lewis)"They are very unprofessional and they will put other patients before you even if you check in first. They are also bad with communication"
— Yelp/Apple Maps (User: Eric F.)"I was SO impressed with Northwell health Urgent care West Hempstead, LI, this past Saturday. I signed in on-line, which took little time to do. Showed up for my & was shown my treatment room right away! No waiting!!"
— LocalityBiz (User: Jeanne Herman)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- North Hempstead, St. Francis Hospital to offer free spring health screenings — Feb 23, 2026
- Northwell temporarily closes beds, cuts jobs at Long Island rehabilitation facility – Crain’s New York Business | West Hempstead Echo — Feb 23, 2026
- North Hempstead brings health services directly to residents — Aug 1, 2025
- Danielle Vilsaint, NP - Nurse Practitioner in Bellmore, NY — May 14, 2026
- Frank Owusu - Physician Assistant in Yaphank, NY — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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