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About

Advanced Audiology Institute (Las Vegas, NV) is a small, private medical practices group offering comprehensive hearing healthcare. They provide: hearing evaluations/consultations, hearing aid fitting and repair, custom earmolds and earplugs, over-the-counter devices, tinnitus management, cerumen management, vestibular testing, and related services. The practice emphasizes experienced, professional care in a low-pressure environment and operates across three offices in the Las Vegas area (including North Las Vegas/Henderson locales). Notable details: - Headquarters: Las Vegas, NV; main address: 9080 W Cheyenne Ave, Las Vegas, NV 89129 - Additional location: 10410 S Eastern Ave, Henderson, NV 89052 - Contact: (702) 853-7986 - Small team (2 employees currently) - Industry: Medical Practices; NAICS 621/62134; SIC 80/804 If you’re specifically seeking top audiologists in North Las Vegas, this institute offers a range of services and has a focus on personalized hearing care, with options from evaluations to tinnitus management and vestibular testing.

Clinic Type

Audiology

Address

Summerlin & North Las Vegas: 9080 W. Cheyenne Ave Suite 110 Las Vegas, NV 89129; Henderson: 10520 S. Eastern Ave Suite 100 Henderson, NV 89052; Southwest Las Vegas: 6460 Medical Center Street Suite 140 Las Vegas, NV 89148

Phone

(702) 853-7986

Email

Opening Hours

M–TH 8AM–5PM Fridays 8AM–3PM

Telehealth

Not specified

Services Offered

  • hearing evaluations
  • hearing aid fittings
  • hearing aid repairs
  • tinnitus management
  • vestibular testing
  • cerumen management
  • custom earmolds
  • hearing healthcare services
  • comprehensive hearing evaluations
  • advanced diagnostic technology

Team

  • Advanced Audiology Institute, Six expert audiologists — Doctors of Audiology

Insurance & Payment

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • Medicare
  • Sierra Health and Life
  • Sierra Healthcare Options

We’ll verify your benefits before your appointment

CareCredit financing, financing options via insurance plans, out-of-pocket payments, audited pricing via consultation

Languages Spoken

  • English

FAQs

What are the opening hours?

Mon–Thu 8AM–5PM, Fridays 8AM-3PM

Where are the locations?

Summerlin & North Las Vegas: 9080 W. Cheyenne Ave Suite 110 Las Vegas, NV 89129; Henderson: 10520 S. Eastern Ave Suite 100 Henderson, NV 89052; Southwest Las Vegas: 6460 Medical Center Street Suite 140 Las Vegas, NV 89148

What insurances are accepted?

Aetna, Blue Cross Blue Shield, Cigna, Medicare, Sierra Health and Life, Sierra Healthcare Options

Do you offer financing or payment options?

Yes, financing options are available; cost discussion and benefits verification prior to appointment

Do you have telehealth services?

Not specified on the page

How many audiologists and patients served?

6 Doctors of Audiology; 16+ years serving Las Vegas; 600+ long-term patients

Commitments

  • 5-Star Patient Reviews
  • 620+ patient reviews
  • thorough evaluations with personalized recommendations

Awards & Accreditations

  • Award-Winning
  • ⭐ 620+ Five-Star Reviews
  • ⭐ 5-Star Patient Reviews
  • Awards page link provided: https://vegashearingaids.com/about/awards
  • Advanced Audiology Institute recognition and awards mentioned in highlights

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • HealthyHearing: 4.56/5 (9)
  • Yahoo/Yelp (Henderson): 4.5/5 (26)
  • Birdeye (Aggregate): 4.8/5 (359)

Patients praise

  • High level of professional expertise and knowledgeable audiologists (e.g., Dr. Heppler)
  • Helpful, caring, and efficient clinical staff
  • Effective diagnosis and treatment for hearing issues
  • Modern technology and a variety of hearing aid options
  • Long-term patient satisfaction reported by some individuals

Common complaints

  • Difficulty with phone communication and responsiveness (getting appointments, return calls)
  • Issues with billing, order processing, and perceived lack of transparency or options
  • Reports of rude or unhelpful front desk staff at certain locations
  • Occasional concerns regarding professionalism or effective fitting of hearing aids
  • Environmental concerns (e.g., location proximity/smell)

"hearing assistance is a life changing experience and expensive. Advanced Audiology is a joke and waste of your time and money. ... we were interrupted twice because the next appointment was waiting ... obviously more important than my knowledge or true needs ... what a waste of time, effort and money - BEWARE !!!!!"

Ed W. (HealthyHearing)

"I’m giving two stars mainly because of the receptionist. The audiologist and the care itself were good, but the front desk experience was disappointing."

Fa Blackwell (LocalityBiz)

"Excellent professional service by very response doctors and staff. They solved my left ear hearing problem I had for over a month in 20 minutes!"

Patient Review (VegasHearingAids.com)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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