Desert Parkway Behavioral Healthcare Hospital
Mental Health Care • North Las Vegas, NV • Since 2013 • 1 facility (Las Vegas, NV) locations
About
Desert Parkway Behavioral Healthcare Hospital is a private, Joint Commission-accredited acute psychiatric facility in Las Vegas, NV, with 152 beds. It offers trauma-informed, evidence-based behavioral health care including outpatient programs, mental health and addiction treatment, and specialized services for children (as young as 7), adults, seniors, and first responders/military through its Hope for Heroes program. The hospital was founded in 2013 and is headquartered at 3247 S Maryland Pkwy, Las Vegas, NV 89109. Contact: (877) 663-7976. The facility operates multiple Las Vegas locations and is part of the Hospitals and Health Care industry.
Clinic Type
Mental Health Care
Address
Las Vegas, Nevada
Phone
877-663-7976
alv.snu@desertparkway.com
Opening Hours
24/7 assessments available
Services Offered
—
Team
Insurance & Payment
—
Languages Spoken
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- ProvenExpert/Yelp: 1.7 out of 5 (53 (from Yelp source))
- ABA Navigator: 2.7 out of 5 (14)
Patients praise
- Some staff members are described as compassionate, attentive, and professional
- Effectiveness of programs like PHP (Partial Hospitalization Program) and IOP (Intensive Outpatient Program) for some patients
- Valued group therapy and recreational activities
- Some patients felt the care was refreshing or helpful for their recovery
Common complaints
- Reports of rude, unprofessional, or dismissive staff attitude
- Concerns regarding communication, organization, and administrative incompetence (e.g., losing personal belongings, delay in paperwork)
- Complaints about poor food quality and lack of cleanliness
- Allegations of overmedication or insufficient attention to individual needs
- Feelings that the facility prioritizes revenue over patient care
- Reports of unsafe environment or insufficient safety protocols
"This place does not help you. I went there forced and they took my clothes and lost them. Never got them back. The staff are rude. They cuss at you, disrespect you. And do not help you what so ever. You leave with worse mental health you you had before."
— LocalityBiz"I recently had a stay at Desert Parkway 700 unit, and I’m incredibly grateful for the care I... especially from the nursing staff member Flye and the technician Kiven... They made a difficult time feel supported and I felt seen."
— ABA Navigator"Amazing incompetence of the staff needed a letter drafted showing my son was here. Ready after 8am social worker will draft. Came at 8am letter was wrong. How its 3pm working on the letter. Lady behind the desk wants you name and phone number then go away attitude. Terrible"
— FindRecoveryCenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Behavioral Health Services Naked City Las Vegas: What You Need To Know | Vegas Stronger — Apr 21, 2026
- HIM Technician: Streamlined Medical Records job in Las Vegas, NV, United States at Desert Parkway Behavioral Healthcare Hospital — Feb 9, 2026
- Shelby Prows — Apr 11, 2026
- Ruth Mohamed — Jul 4, 2026
- PMHNP-BC Ngozi Ugwu APRN — Jun 25, 2026
Information sourced from the clinic's website as of July 11, 2026.
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