North Little Rock - Baptist Health
Preventive Medicine • North Little Rock, AR
Clinic Type
Preventive Medicine
Address
3333 Springhill Drive, North Little Rock, AR 72117
Phone
(501) 202-3000
christy.williams@baptist-health.org
Opening Hours
24 hours/day, 7 days/week
Emergency Care
Level III trauma center
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the visiting hours and guidelines?
Our Visitor Guidelines outline visiting hours and information regarding waiting rooms/areas. Should you feel unwell, we ask that you please postpone your visit. Notify the admissions desk or speak with a guest representative if you have questions.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- U.S. News & World Report: 2 out of 5 stars (overall patient experience) (Based on HCAHPS surveys)
- Healthgrades: 59% patient experience rating (Based on Healthgrades data)
- Facebook: 68% recommendation rate (839 reviews)
- Vivian Health: 3.9 out of 5 stars (36 reviews)
Patients praise
- Some praise for individual physicians and their communication skills
- Instances of friendly and helpful staff interactions reported by some patients
- Commitment to patient-centered care and feedback collection via HCAHPS surveys
Common complaints
- Slow staff responsiveness and long wait times
- Poor communication from nursing staff
- Concerns regarding cleanliness of facilities
- General dissatisfaction with the discharge process and patient care experience
"All of the techs are rude and lazy!! Most of the nursing staff is rude and hateful, Did not let the patient take a shower in a week or change out the bed..."
— Yelp"I've been here since 1pm and I'm still waiting to be seen."
— HospitalStats.org (citing patient experience)Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Baptist Health Names Charmaine Estell Chief Nursing Officer in North Little Rock | Baptist Health — Dec 10, 2025
- Baptist Health introduces its new Wound & Hyperbaric Clinic in North Little Rock — Jul 31, 2025
- At Baptist Health, an Innovative Approach to Optimizing ED Traffic | HCI Innovation Group — Nov 4, 2025
- Making space for life saving care: Inside Baptist Health’s data-driven command center strategy – RamaOnHealthcare — Aug 15, 2025
- Baptist Health's delivery hospitals implement toolkit to educate women about potential post-birth complications | Stuttgart Daily Leader — Jul 17, 2025
Information sourced from the clinic's website as of July 10, 2026.
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