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Clinic Type

Urgent Care

Address

10101 Mabelvale Plaza Drive #3, Little Rock, AR 72209

Phone

501.568.7868

Email

privacyoffice@concentra.com

Opening Hours

Open Until 5 P.M. (center hours shown as open until 5 P.M.)

Telehealth

Concentra Telemed® available

Services Offered

  • Urgent care
  • Occupational health services
  • Physical therapy
  • Wellness services

Team

  • Kim Cheesman — Center Contact

Insurance & Payment

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Cashless at most locations; payment due at time of visit, Payment in full is due at the time of your visit. All Concentra medical center locations are cashless except where prohibited by law.

Languages Spoken

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FAQs

What should I bring to my visit?

- Photo ID - Proof of insurance - Medical history information - List of current prescriptions

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye and Solv Health (for Baptist Health Urgent Care): 4.7 out of 5 stars (2,432 reviews (Baptist Health Urgent Care))

Patients praise

  • Generally efficient check-in process
  • Friendly, kind, and professional staff interactions
  • Convenient access to urgent care services for non-life-threatening conditions
  • Sincere and devoted care from some clinicians

Common complaints

  • Long wait times for treatment or follow-up
  • Dissatisfaction with front desk or administrative staff communication
  • Concerns regarding billing processes and insurance transparency
  • Reports of perceived lack of helpfulness or insight from some providers

"The staff was excellent and I feel like the devoted adequate amount of time with me."

— Solv Health Patient Review

"the Doctor was the least helpful human being that I met. She offered zero insight as to what the problem might be..."

— Birdeye Patient Review

"Horrible front desk service didn't even bother checking in after the front desk staff told me they charge for stuff clearly covered by my insurance."

— Yelp Patient Review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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