North Platte | Department of Family Medicine
Family Medicine • North Platte, NE
Clinic Type
Family Medicine
Address
—
Phone
402-559-4000
comadmissions@unmc.edu
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Midlands Family Medicine): 2.3/5 stars (3 reviews)
- Facebook (Midlands Family Medicine): 82% recommend (16 reviews)
- Vitals (Dr. Janet E. Bernard): 4.6/5 stars
Patients praise
- Physicians and nurse practitioners described as thorough, caring, and professional
- Strong bedside manner reported for specific providers
- Positive experiences with birth and delivery care at Great Plains Health affiliated facilities
- Appreciation for in-house laboratory and X-ray capabilities at some locations
Common complaints
- Difficulties with appointment scheduling and getting timely care
- Reports of long wait times for appointments and while in the clinic
- Perceived lack of compassion or poor communication from some office staff
- Concerns regarding follow-up care and responsiveness to patient concerns
"I can not speak highly enough about Dr. Jones and the entire team I interacted with at Great Plains. We did not even have a single cranky nurse, lol! Everyone was very professional and provided excellent care."
— WebMD review for Dr. Emily Jones"There were 3 of us standing in the cold it was only 20 degrees out, because the automatic doors would not open. We knocked no one came we called and we're put on hold for 5 minutes, called again, they hung up... the lack of compassion and concern was unbelievable."
— LocalityBiz review for Great Plains Family Medicine"Not only has he provided no standard of preventative care, he dismissed concerns she came to see him with that then put her in the ICU three days later."
— Birdeye review for Midlands Family MedicineSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lauren E. Sexson - Nurse Practitioner in North Platte, NE — May 14, 2026
- Kimberly A. Behnk - Nurse Practitioner in North Platte, NE — May 14, 2026
- Family First Health Center building new North Platte clinic near Wild West Arena — Apr 16, 2026
- Great Plains Health Releases Community Health Needs Assessment and Implementation Plan — Dec 15, 2025
- 🏥 Multiple Healthcare Openings in North Platte, NE - NewsBreak — Jun 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in North Platte
Midlands Family Medicine is a North Platte, Nebraska-based primary care practice serving families and adults with family medicine and internal medicine services. Founded in 1995, the practice emphasizes evidence-based, high-quality care delivered by a small team across three offices in North Platte. Key details: - Services: Comprehensive primary care for all ages (family medicine and internal medicine), with a focus on courteous, accessible care. - Locations: HQ and offices at 611 West Francis Street, Suite 100, North Platte, NE 69101 (three US offices listed; all in North Platte). - Contact: Main phone options include 308-534-2532 and 308-568-8000; email info@midlandsfamilymed.com. - About the team: A small practice with 4 employees; committed to ongoing education and patient-centered care. - Online presence: Active website midlandsfamilymed.com with regular traffic; LinkedIn page available. If you’re seeking family-focused healthcare in North Platte, Midlands Family Medicine offers locally grounded, evidence-based primary care for the whole family.
Summary: Great Plains Health (North Platte, Nebraska) is a nonprofit, 116-bed acute-care regional medical center with about 90 physicians across ~30 specialties. While its core strengths include heart and vascular, cancer, orthopedics, and emergency medicine, the organization also offers integrated patient care through various specialties and clinics. It is a Level III trauma center and operates an American College of Surgeons–accredited cancer center and a Level II bariatric program. The hospital employs around 1,200 staff and serves western and central Nebraska, northern Kansas, and southern South Dakota. For family medicine needs, contact Great Plains Health in North Platte at 308-568-8000 or visit gphealth.org for family medicine services and primary care clinics in the North Platte area.
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