The Providence Center: Mental Health & Substance Use Treatment
Addiction Medicine • North Providence, RI • Since 1969
About
The Providence Center is Rhode Island’s largest nonprofit community behavioral health organization, offering mental health and addiction treatment across all ages (children, adolescents, adults). Founded in 1969 and headquartered in Providence, it operates about 70+ programs and wraparound services tailored to individual needs, including psychiatric care and substance use treatment. The center serves patients in Rhode Island through six offices, with locations in Providence such as 528 North Main Street (HQ) and 530 North Main Street, among others. It is a private nonprofit with annual revenue in the $25–$50 million range and about 186 employees. If you’re seeking mental health or substance use treatment services specifically in North Providence, contact The Providence Center to confirm closest location, services offered, and intake details.
Clinic Type
Addiction Medicine
Address
528 North Main Street, Providence, RI 02904
Phone
+1 (401) 276-4020
info@anchorrecovery.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency services, crisis stabilization unit
Services Offered
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Rehab.com: 2.4/5 (59 reviews)
- Yelp: 2.2/5 (11 reviews)
- Birdeye (Crisis Stabilization Unit): 3.5/5 (4 reviews)
- ProjectKnow: 2.7/5 (2 reviews)
Patients praise
- Some staff members were described as caring and supportive
- Wide range of comprehensive services available for mental health and substance use disorder treatment
- Presence of peer recovery support systems (e.g., Anchor Recovery)
Common complaints
- Difficulty and long wait times for appointments and services
- Complaints regarding unprofessional or rude staff interactions
- Concerns about facility management, including lack of separation between patients and lack of security/monitoring
- Negative experiences with crisis stabilization intake procedures and follow-up care
"Some of the staff were neutral ( fake but friendly enough) , some seemed to care a hell of alot ... And SOME Like a nurse that called me a liar , humiliated me and violated my HIPPA rights , shouldn't be working in mental health at all."
— Birdeye (Crisis Stabilization Unit Review)"I was rudely lectured on what they do and don’t do. The service that I needed was not one that they provided so instead of giving me a recommendation on where to try next I was hung up on."
— Birdeye (Crisis Stabilization Unit Review)"Males and females need to be separated; too much intermingling; no gate or fence to keep patients from leaving; I would choose a facility that was far from home."
— ProjectKnow (Intensive Outpatient Services Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mental Health & Substance Use Treatment | The Providence Center
- RI Certified Community Behavioral Health Clinics | Dept. of Behavioral Healthcare, Developmental Disabilities, and Hospitals
- Counseling Resources – CCRI — Aug 27, 2025
- Community Resources | Project CannTalk — Jul 19, 2025
- The Providence Center’s 2025 Circle of Stars Event Raises Nearly $350,000 to Expand Access to Mental Health and Addiction Care — Oct 21, 2025
Information sourced from the clinic's website as of July 11, 2026.
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