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About

O’Neill Healthcare is a private senior care provider founded in 1962 and headquartered in North Ridgeville, Ohio. It operates six West Shore facilities (including its North Ridgeville HQ) offering a full continuum of care: independent living, assisted living, memory care (Alzheimer’s), skilled nursing, short-term rehab, outpatient services, physical therapy, IV antibiotics, hospice, dialysis, and stroke rehabilitation. The organization employs about 104 staff and serves Northeastern Ohio, with additional presence in Canada. Contact: multiple local numbers and emails listed on their site. Locations include 4800 Clague Rd (North Olmsted), 13900 Detroit Ave (Lakewood), 605 Bradley Rd (Bay Village), 20770 Lorain Rd (Fairview Park), and 38600 Center Ridge Rd (North Ridgeville, HQ).

Clinic Type

Assisted Living

Address

Center Ridge Road, North Ridgeville, Lorain County, Ohio

Phone

(440) 327-1295

Email

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Opening Hours

Mon-Sun 24/7 (not explicitly stated)

Services Offered

  • Rehabilitative Senior Care
  • Assisted Living
  • Therapy gym with orthopedic rehabilitation services
  • Physician consultation
  • Evaluation and post-surgical follow-ups
  • On-site dialysis (14 stations)
  • Movie theatre
  • Bistro
  • Library
  • Beauty and Barber Salon
  • Enclosed courtyard
  • Event rooms available for families to reserve

Team

  • O’Neill Healthcare North Ridgeville — Facility

Insurance & Payment

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Languages Spoken

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FAQs

What services are offered at O'Neill Healthcare North Ridgeville?

- 150 skilled nursing beds for long-term care or short-term rehabilitative stays; - 40 assisted living suites; - Therapy gym with orthopedic rehabilitation services; - 14 on-site dialysis stations; - Movie theatre; - Bistro; - Library; - Beauty and Barber Salon; - Enclosed courtyard; - Event rooms available for families to reserve.

Awards & Accreditations

  • 2025 Best Nursing Home by Newsweek and Statista, ranked first overall statewide (Ohio)
  • Top 10% of nursing homes in Ohio for resident satisfaction
  • 5-star rated nursing home
  • 2025 Best Nursing Home by Newsweek and Statista, ranked first statewide

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • seniors.fyi: 3.8 out of 5 stars (82 reviews)
  • seniorcare.com: 3.8 out of 5 stars (Not explicitly stated)
  • caring.com: 3.8 out of 5 stars (Facility: 3.7, Staff: 3.0, Food: 3.5) (7 reviews)
  • Medicare/Healthcare4PPL: 5 out of 5 (Health Inspection), 2 out of 5 (Staffing), 2 out of 5 (RN Staffing) (CMS rating data)

Patients praise

  • Individual staff members described as kind and patient by some families
  • Some positive experiences regarding specific care events

Common complaints

  • Long wait times for call lights and staff assistance
  • Concerns regarding building maintenance and climate control (HVAC issues)
  • Criticism of food quality and nutrition
  • Reports of unclean facilities
  • Inconsistent management and lack of accountability

"The facility is filthy and poorly maintained, with dirty carpets and leaks. Call lights go unanswered for an hour or more on average."

— seniors.fyi

"Scorching hot days lead to sweaty apartment facilities when the air conditioning Will not work... These residents are paying between $4,000 -$6,000 per month for their shelter and their care, and they can't even get climate control inside their living spaces."

— seniorcare.com

"Every single person we encountered was so kind, caring, patient, and helpful. I had no idea that our overall experience would have been so positive."

— O'Neill Healthcare official testimonials page

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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