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About

O’Neill Healthcare offers memory care services in Northeast Ohio, including its North Ridgeville location (HQ at 38600 Center Ridge Rd, North Ridgeville, OH 44039). They operate six West Shore facilities providing memory care and related senior care services, such as Alzheimer’s/memory support, assisted living, long-term care, and short-term rehabilitation. Additional nearby locations in Bay Village, Lakewood, Fairview Park, North Olmsted, and Middleburg Heights support a range of services that may include independent living, rehabilitation therapies, and other outpatient care. If you’re seeking memory care specifically in North Ridgeville, their North Ridgeville site is part of the O’Neill Healthcare network with a commitment to respectful, personalized care for residents.

Clinic Type

Memory Care

Address

38600 Center Ridge Road, North Ridgeville, Ohio 44039, US

Phone

4408085500

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Memory care
  • Memory support communities
  • Dementia care
  • Alzheimer’s care
  • Parkinson’s disease care
  • On-site medical oversight
  • Neurologist support
  • Physician involvement
  • Specialized dementia training for staff
  • Dressing assistance
  • Bathing assistance
  • Mobility assistance
  • Medication management
  • Meals
  • Structured activities
  • Social engagement
  • Light fitness programs
  • Care plan customization
  • Family involvement in care planning
  • Care coordination across stages
  • Memory care programming
  • Main Street-designed memory care environment
  • Three chef-prepared meals daily with dietitian oversight
  • On-site care planning and oversight

Technology & Equipment

  • 24-hour nurse call system
  • Cable, WiFi & phone included
  • Private suites with walk-in showers
  • Individually controlled heating & cooling
  • Weekly housekeeping & laundry
  • Incontinence supplies provided

Team

  • O'Neill Healthcare Bay Village & North Olmsted — Memory Care Communities
  • O'Neill Healthcare North Ridgeville — Memory Care with skilled nursing & long-term care

Insurance & Payment

Monthly rate-based memory care pricing

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Caring.com: 4.7/5 stars (8 reviews)
  • Seniorly (Danbury North Ridgeville): 3.1/5 stars (58 reviews)
  • MyCaringPlan.com (O'Neill Healthcare): 8.3/10 stars

Patients praise

  • friendly, caring, and attentive staff
  • clean and well-maintained facilities
  • variety of activities and engaging social programs
  • high-quality nursing care and professional medical support for some residents
  • responsive management improvements over time

Common complaints

  • reports of understaffing and inadequate care
  • concerns regarding delayed communication and personal care response times
  • high cost of living in some facilities
  • specific complaints about hygiene and responsiveness at some locations

"Words do not justice how wonderful this facility is. My dad was in their memory care unit... He was nurtured, given grace, patience, and respect. Every person working in this unit amazed me."

O'Neill Healthcare North Ridgeville review on SeniorCare.com

"They were awful. The care there was terrible... There were times when my mom would be left in soiled sheets and stuff for hours. Hours! It was terrible."

Avenue At North Ridgeville review on Caring.com

"The nurses and the aids are all very helpful and friendly. They talk and joke around with my mother-in-law... rather than making her feel like a patient."

Danbury North Ridgeville review on StoryPoint.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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North Ridgeville, OH·Memory Care

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Avenue at North Ridgeville is a public health care provider (Hospitals and Health Care) based in North Ridgeville, Ohio, founded in 2020. The center operates two offices in North Ridgeville and serves as a care and rehabilitation facility offering memory care, hospice, rehabilitation, long-term care, and related services (e.g., physical, occupational, speech therapies; wound and nutritional care). The company has a small team (about 5 employees) and highlights a focus on admissions/marketing and HR leadership. Notable details: - Phone: +1 440-412-7100 - Website: avenueatnorthridgeville.com - Key executives: Misty McKelvey (Admissions & Marketing Director), Molly Vargo (HR Director) - Notable activities: community events, staff and resident activities, and occupancy milestones (100% occupancy reported in Nov 2023) If you need: contact info, services offered, or location details for the North Ridgeville HQ and second office, or leadership contacts.

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