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About

Baystate Health is a nonprofit, integrated academic healthcare system based in Springfield, MA, serving Western Massachusetts. It operates four acute-care hospitals with over 1,000 licensed beds, a multi-specialty group (Baystate Medical Practices) with 700+ physicians across 40 locations, and Health New England HMO. The flagship Baystate Medical Center is the region’s only Level I trauma center. In 2022, the system reported 55,000+ discharges and 185,000+ ED visits. A fifth hospital (Baystate Mary Lane, Ware) closed in 2025, and Baystate plans to integrate Mercy Medical Center locations, potentially returning to five hospitals pending regulatory approval. For endocrinology and diabetes services in Northampton, Baystate Health provides specialty care through its affiliated physicians and primary care network within the region.

Clinic Type

Endocrinology

Address

280 Chestnut Street, Springfield, MA 01199, US

Phone

413-794-7031

Email

Medical.StaffOffice@baystatehealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Endocrinology
  • Diabetes care
  • Thyroid disorders
  • Pediatric endocrinology and diabetes
  • Diabetes education
  • Diabetes self-management program
  • Diabetes management
  • Endocrine disorders evaluation and treatment
  • Bone disorders related to endocrinology

Team

  • Endocrinology specialists — Medical team

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Mass General Brigham (Dr. Eva Karacsonyi): 4.9/5
  • Mass General Brigham (Dr. Catherine Mary Hegarty): 4.9/5
  • Mass General Brigham (Dr. John Nicasio): 4.6/5
  • Healthgrades (Dr. John Nicasio): 3.1/5 (23 ratings)

Patients praise

  • Knowledgeable and expert care
  • Compassionate and kind bedside manner
  • Thorough explanations of tests and medical records
  • Effective management of chronic conditions like diabetes
  • Willingness to travel to follow preferred providers to new locations

Common complaints

  • Perceived lack of attentiveness or rushed appointments
  • Frustration with medication management or disputes over treatment plans
  • Difficulty with responsiveness or communication from office staff

"She is knowledgeable, compassionate. I have recommended Dr. Karacsonyi to my friends."

Patient Review, Mass General Brigham

"Under her care, I've been able to get my diabetes under control. And I almost always learn something new each visit, which helps me with managing my health better."

Patient Review, Mass General Brigham

"It's very disappointing to think we can trust doctors with medical advice. I would not recommend this doctor to anyone with a thyroid problem."

Patient Review, Healthgrades (Dr. John Nicasio)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Northampton, MA·Endocrinology

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Northampton, MA·Endocrinology

Summary: Cooley Dickinson Health Care (nonprofit; part of Mass General Brigham) operates Cooley Dickinson Hospital in Northampton, MA, serving the Pioneer Valley with acute care, primary care, and a broad range of specialties. The system supports over 75,000 patients annually, with extensive services including emergency care, imaging, labs, home health (VNA/Hospice), and a childbirth center. The hospital emphasizes personalized care and collaborates with Mass General Hospital for advanced resources. Key details: - Location: Northampton, MA (HQ: 30 Locust St) - Founded: 1885 - Ownership: Nonprofit; Parent: Mass General Brigham Incorporated - Services: Hospital care, women’s health, orthopedics, neurology, cancer, heart health, diabetes, rehabilitation, hospice, childbirth, radiology, labs, emergency, primary care, and more - Patients served: 75k+ annual hospital/prax, 50k+ home visits, 600+ births/year - Staffing/Scale: ~543 employees (as reported); multiple clinical and support roles - Contact: 800-439-2370; 413-582-2000; feedback@cooleydickinson.org - Website: cooleydickinson.org If you’re specifically seeking endocrinology providers at Cooley Dickinson, this page confirms the hospital’s affiliation with Mass General Brigham and its broad specialty network, but it does not list individual endocrinology physicians. For exact endocrinology doctors and availability, consider visiting the hospital’s provider directory on cooleydickinson.org or contacting the admissions/medical staff line.

VerifiedOnline bookingSince 1885

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